Sr. SOC Analyst

Job Summary

The Sr. SOC Analyst is a senior-level position within the Security Operations Center, providing expertise and mentorship to a team of security analysts delivering best-in-class security monitoring for Cyber Security operations. The Sr. SOC Analyst is responsible for advanced security monitoring through triage, investigation, communication, and reporting. The Sr. SOC Analyst position is a full-time opportunity for an individual with prior, hands-on experience working in a multi-site, Contact Center focused environment. In this role, you will be responsible for proactive and reactive security and network monitoring of all Consumer Cellular internal and external network, application, and hardware environments. You will utilize analytical and problem-solving skills to identify, triage, and escalate issues to security engineers, network specialists, system engineers, and local helpdesk technicians. You will be working within a group of highly motivated Information Technology and Cybersecurity professionals committed to keeping Consumer Cellular safe and secure.

Duties And Responsibilities

Expert-level incident analysis responsible for providing guidance to the other SOC analystsPerform threat hunting and investigations into potential threats based on log data and provide the results of the analysis to managementProvide recommendations to improve security postures across multiple environments and platforms including recommendations for design improvements and product offeringsAssist with testing and deployment of SIEM, MDR, and SOAR toolsAssist with tweaking and upkeep to ensure effective monitoring and alerting of security incidentsWrite scripts to query systems for security purposes using PowerShell or PythonMonitor information on all network sites with the use of various monitoring toolsMonitor security tools for active alerts and work with the teams to resolve themIdentify and resolve or escalate any possible outages or deterioration of components in the systemAct as a point of contact for incident and problem resolutionPerform initial troubleshooting and data gathering to identify and resolve issues in an efficient mannerEnsure proper escalation to technology operations teams and local system techniciansCoordinate communications status updates to all stakeholdersMaintain detailed logs and updated operational procedure documentsOpen and track support tickets with external vendors including telco and network carriersMonitor network security and report and document any potential breaches

The above statements are intended to describe the general nature and level of work performed and not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Education Requirements

Bachelors Degree preferred

Experience Requirements

5+ years in a previous IT/Cyber role

Knowledge, Skills And Abilities

Ability to investigate and evaluate network traffic, read and interpret logs and packet capturesScripting skills including PowerShell and PythonCutting-edge knowledge of current threats, vulnerabilities, and recent cyber attacksHands-on experience with TCP/IP Protocols and network/security applications5+ years of hands-on technical security experienceAdvanced problem solving skillsPrevious experience in Security Operations or related roleExpert level experience with SIEM & EDR toolsBachelor’s Degree in Computer Science/Information Technology/Cyber Security or related experienceCertifications (Security+, Network+, GSEC, GCED, GCIA, OSCP) a plusAbility to communicate clearly verbally and in writingAttention to detailAdvanced understanding of networks and computer hardwarePrevious help desk or IT ticketing experience a plusPrevious network operations center or network administration experience a plusThe Security Operations Center is staffed 24x7x365We will train the right individuals who demonstrate a strong aptitude for learning and a desire to gain new skills.

Physical Demands & Work Environment

Work Environment: Office

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment Background Check And Drug Screen Is Required.

Primary Location

United States-Arizona-Phoenix

Job

Information Technology

Schedule

Full-time

Travel

Yes, 5 % of the Time

Job Posting

Apr 19, 2024

Unposting Date

Apr 25, 2024