Customer Service Specialist
📋 Role Overview & Responsibilities
CATL invites you to continue our legend of green energy. CATL is a World Fortune 300 Company, a global leader who provides premier EV battery and energy storage battery for the world. CATL’s EV battery consumption volume has ranked No.1 in the world for six consecutive years and our global energy storage battery shipment has also ranked No.1 for two consecutive years.
Job Responsibilities:Lead to solve customer plant on-site problem in a timely manner including, but not limited to warehouse, logistic, delivery, customer production issues；Collaborate with CQE/RQE to collect, resolve production issue, communicate with customer/CATL, to mitigate issue impact；Build deep contact with customers, establish good customer relationship, and enhance customers' perception of our company's services；Gain insight into targeted dynamics, obtain first-hand information, and support SPP in achieving new project targeting and business expansion.
Job Requirements:Bachelor's degree or above;At least 3 years' experience in project management and operation in the automotive industry, familiar with project or operation rules, and able to work independently;Clear thinking, meticulous thinking, and high-risk awareness;Strong communication and affinity skills, able to quickly establish stable and deep relationships with customers, and effectively manage customer and project resources;Good at teamwork and cross departmental collaboration, strong self-drive, pressure resistance, and strong execution ability;Fluent in English, Chinese is preferred;Local OEM work experience are preferred.
Frequently Asked Questions
How do I apply for the Customer Service Specialist position at Contemporary Amperex Technology Co., Limited? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Contemporary Amperex Technology Co., Limited without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Detroit, MI with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →