Front Desk Receptionist

Reports to: Director of Membership & Marketing Club Overview:Founded in 1947, Coral Ridge Yacht Club is a Member-owned Private Club located in Southeast Florida. Our membership of 440 enjoys several dining options in our newly renovated 30,000 sq ft. Clubhouse. Club amenities include Food and Dining, Olympic sized Swimming Pool, Point Bar Pavilion, a 56 Slip Marina, Fitness and Sailing.MISSION STATEMENT:Coral Ridge Yacht Club is an adult-oriented, family-friendly private club serving members and their guests with a high quality, year-round experience, offering exceptional amenities for boating, dining, and social opportunities in Fort Lauderdale.This is a Part Time Position at a busy Front Desk. We are looking for professional, friendly, out-going, and hospitality focused candidate. Position includes daytime, some evenings and weekend hours and some holidays. Candidate must be available to work a flexible schedule which includes daytime, evenings, weekends, and some holidays.EDUCATION AND EXPERIENCE:High School diploma or GED or higher.A minimum of two years in a resort, Club or hospitality industry setting preferred.Proficient in Microsoft Office Applications.JOB KNOWLEDGE, CORE COMPETENCIES AND EXPECTATIONS:Excellent customer service skills with an open, courteous, friendly, and professional personality and demeanor required.Excellent oral and written communication skills.Must have working knowledge of using multi-line telephone equipment and reservation systems.Must be computer literate and able to type and efficiently, use word processing, spreadsheet and e-mail programs.Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks and providing excellent Member service.JOB SUMMARY (Essential Functions): Answer incoming calls in an efficient, polite, and professional manner; forward phone calls to other Club extensions or voice mail boxes. Greet Members and Guests who are visiting the Club. Take dining and event reservations.TASKS/DUTIESAnswers the telephone, transfers calls to proper extensions.Greets Members and Guests.Assists with designing marketing material and menus.Updates website content and social media outlets.Provides schedule and other Club information to Members and Guests.Sorts and distributes in-coming mail.Collects and posts outgoing mail including overnight mail services.Performs general office work such as word processing, filing and operating copy and fax machines.Issues parking decal stickers.Works on special projects as assigned by Management.Maintains supply inventories for reception area.Reports presence of unauthorized visitors in or around Club facility.Respond to e-mails quickly and efficiently.Operates front desk, lobby or other areas.Sells Club gear and organizes/restocks inventory.Manages “lost and found” items.Performs other duties as required by Management.As part of our CRYC team the Front Office Receptionist / Administrative Assistant enjoys:Competitive Hourly Rate.Be part of the “best kept secret” in Fort Lauderdale.Opportunity for advancement.Paid vacation (full time required).Health benefits (full time required).Free family meals during working hours.