Pickleball Instructor

The Pickleball Instructor is responsible for planning and teaching effective and enjoyable pickleball lessons, drills, and clinics. The Instructor must be knowledgeable of all Pickleball offerings at the Club, hold current certifications and have previous experience. They must possess excellent customer service skills in order to provide the highest quality environment and instruction that will meet the needs of our guests in the area of health and exercise. S/he will ensure overall guest satisfaction as well as guest safety during the lessons. The Pickleball Instructor will maintain the AAA Four Diamond standards.

The Pickleball Instructor will always conduct themselves in a manner which supports the Core Values of Sunriver Resort: Trust, Open & Honest Communication, and Commitment. The Pickleball Instructor shall strive to provide exceptional service to both members and resort guests at all times. They will be responsible for exemplifying the Sunriver Resort Culture as well as promoting Sunriver Resort as both the Destination and Employer of Choice!

Responsibilities

Greets and welcomes guests upon arrival Plans and develops effective pickleball lessons Demonstrates drills, techniques, etc. for guests Ascertains if client must secure medical clearance (i.e., age over 64, high blood pressure, any serious injury, pregnancy, etc.) Refers guests with medical issues to their physician Educates clients on proper techniques to avoid injury Walks guests through routines/drills, ensuring total comprehension Provides feedback for guests Motivates and encourages guests Assists in maintenance and upkeep of pickleball courts and surrounding areas Properly sets-up teaching area, with required equipment, prior to classes Interacts with resort staff in a professional manner, assisting other departments with necessary information Always maintains a professional demeanor and attitude Attends all appropriate department and resort meetings Communicates all pertinent information to the Pickleball team Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor. Acts with responsibility towards all company property, supplies and equipment. Maintains a professional appearance. Follows all Sunriver Resort dress code standards. Remains alert, courteous and helpful to the guests and colleagues at all times Performs other duties as assigned Up sells other resort services and amenities to guests Provides general resort information to guests

Qualifications

High school education required Strong knowledge of the game of pickleball required Valid certifications in pickleball instructing required At least one year previous experience in a similar setting preferred Must be a United States citizen or possess a valid work permit Must be able to read, write and speak English Must be CPR and First Aid certified Must be able to effectively demonstrate and teach pickleball techniques Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must be able to lift & carry up to 10 lbs on an occasional, repetitive basis