Client Relations Specialist
📋 Role Overview & Responsibilities
Company Description Corporate Travel Service, located in Northville, MI, is a full-service travel agency, tour operator, and event producer that has been creating amazing travel experiences since 1965. We are a family-owned business with a rich history and a strong commitment to delivering exceptional, bespoke travel experiences. Our owners have guided our success with their passion for travel and commitment to excellence. We offer personalized service, attention to detail, and a reputation as a trusted partner in the travel industry.
Role Description This is a full-time on-site role for a Client Relations Specialist at Corporate Travel Service. The Client Relations Specialist will be responsible for daily tasks related to customer satisfaction, client relations, customer support, and communication. This role requires strong interpersonal skills and the ability to effectively interact with clients and provide exceptional service.
Qualifications Strong interpersonal skills, with the ability to build and maintain relationshipsCustomer satisfaction and client relations experienceCustomer support skills, with the ability to handle inquiries and resolve issuesExcellent communication skills, both verbal and writtenAttention to detail and organizational skillsAbility to work well in a team and collaborate with colleaguesProficiency in relevant computer applications and softwarePrevious experience in the travel industry is a plusBachelor's degree in Hospitality, Travel and Tourism, or a related field is preferred
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This position is located in Northville, MI with potential relocation and sponsorship assistance depending on candidate qualifications.
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