Senior Product Engineer

About CounselCounsel’s mission is to provide patients 24/7 access to the world’s highest quality medical advice. Today, patients seek medical advice from unreliable online sources, chatbots, phone-based medical advice lines, or by messaging their primary care physician, but we believe these solutions are outdated and often ineffective.

At Counsel, we are building an AI-powered medical service that enables our clinicians to provide superhuman medical advice that is near-instant, highly personalized and always available. We believe in a future in which every person has a personalized, AI-enabled doctor always in their pocket.

Our team is comprised of leading physicians, engineers, and researchers who have spent time at Harvard Medical School, UCSF, Stanford Medicine, MIT Media Lab, NVIDIA, and leading healthcare technology companies. Counsel is backed by top-tier institutional investors including Floodgate Fund and Asymmetric Capital Partners, along with the founders of several healthcare companies.

About the roleWe are looking to hire an exceptionally talented, driven, and and fast-moving engineer to join us in our mission to define the future of human + AI collaborative care models.

As one of our early engineers, you will be given tremendous responsibility and ownership over our product, along with the opportunity to shape the future of our engineering organization. You will work collaboratively with our founder/CEO, Medical Director, and founding engineers. You will also have the opportunity to interface with prominent healthcare systems across the country as we develop the future of AI in healthcare.

Our engineering work spans a wide range of disciplines, including full-stack web development, data infrastructure, mobile development, and AI / MLOps. We are looking for engineers who are versatile, self-driven, and intellectually curious. Our culture is fast-paced and ambitious, and we strive for every member of our team to be exceptional.This is NYC-based position, and the ideal candidate must be able to work out of our Midtown South office.

What you’ll be working onDeveloping user-facing features to improve our AI-powered medical advising platformScaling up backend infrastructure with a focus on stability and data privacyBuilding robust integrations with large enterprise clients, such as EMR integrations with healthcare providers, claims data structuring with health plans, and HIE records parsingBuilding and improving our RAG pipeline to increase model performance and augment physician workflowsBuilding frameworks for improving LLM prompting, fine-tuning, RLHF, and evaluation

RequirementsStrong baseline technical experience, ideally having worked at startups or fast-moving companies for 3+ yearsProficient with our tech stack: React (Typescript), NextJs, React Native, Postgres (Supabase), HTML/CSS (Tailwind), AWS InfrastructureFamiliarity with AI/ML concepts and the most recent developments in AI. For example, you should be very comfortable implementing results from an LLM paper into production codeFamiliarity with building at scale, both in serving hundreds of thousands of end-users as well as large enterprise clientsBe opinionated about how to level-up both your own engineering and the engineering team as a whole. Be open to receiving feedback and proactively improving the team around you.

You are a good fit ifYou are are a self-motivated creative doer, who enjoys taking ownership of broad initiatives and driving them to completion. You navigate ambiguity with ease.You have hands-on experience building from the ground up in fast-paced high-growth environments. You’ve worked at early stage companies and/or built and shipped personal projects.You are a hard worker and derive energy from working alongside exceptional teammates.