Concierge, Full Time

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Covenant Living of Bixby is seeking a Full time Concierge/Receptionist. This position is accountable for assisting the Business Office, Front Desk assistance with residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.

Weekly Schedule - 8AM-5PM Tuesday through Friday

In This Role, The Receptionist Will

Answer & transfer telephone calls as quickly as possible in a polite, personal, and friendly manner. Assist Business Office when needed and other Departments upon request. Assist Resident , Staff, Family with daily schedule of activities, transportation or other issues that might come up. Assist vendors and direct to appropriate departments or leadership.Computer skills a must, able to create Word documents , Excel spreadsheets, learn our program systems, Run daily census reports in PointClick Care & other reports as needed.Monitor emergency system to direct staff to emergent situations, calls emergency personnel as appropriate, Resident wellnes checks as appropriate to specific desk.Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.Ensure that reception desk and lobby are kept clean and organized for beginning and end of day.Schedule Assisted Living transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips.Assist residents in signing up for programs, activities, guest rooms & meals. Create & distribute daily flyers and post weekly Activity & specail event highlights.Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Business Office Manager.Receive packages and mail, assist Delivery to Assisted living Residents & inform Independent residents/staff of packages to pick up.Facilitate maintenance requests, Date inputs requests into system, and communicates to appropriate staff urgent or emergent situations.Complete monthly Ancilary charge sheets in accordance to procedure, Collection of money for Meal tickets. Collect Resident monthly rent checks, assembly deposits & turn into Business Office Manager weekly.Support other departments in clerical duties as assigned by Business Office Manager & Executive Director as needed.Balance meal tickets & cash with receipt book each month and turn in to Business Office Manager.

The Ideal Candidate Will Have

High school education or equivalent.One year of secretarial training or clerical experience.Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .Pleasant personality and telephone voice.Ability to remain calm in an emergency situation.Complete confidentiality when circulating general information.Knowledge of computers including Microsoft Office Suite, Excel, Word, etc.Interest in and desire to work with older adults.

For full time employees, we offer a generous benefits package that includes:

Medical, dental and vision insuranceEmployer paid group term life and disabilityPaid Time Off (PTO) & six paid holidays403(b) with a 3% employer matchFitness center use at most facilities.Various voluntary benefits:Life, AD&DTuition assistance and scholarshipsEmployee assistance programLegal services, home/auto insurance, discount purchasing programPet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare at Home are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.