Quality Assurance Engineer III

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it possible to transform the way we live and work. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US.

Position Title: Quality Assurance Engineer III (P3)

Role

Crown is building a Quality Engineering capability to deliver and ensure quality across software products supported by Data & Digital. We are looking for a Quality Assurance Engineer III who has in-depth knowledge and experience in software testing and best practices with hands-on manual test execution for GUI, API, DB and/or mobile applications along with test automation development experience.

As a Quality Assurance Engineer III you will join our Data & Digital Team and oversee day-to-day testing and certification of software solutions developed as well as conducting hands on test design, execution and reporting within your assigned Agile Team working closely with Developers and Product Owners. You will verify that the system under test meets all requirements and company standards including developing manual and automated test cases to cover all requirements/acceptance criteria and documenting all test results in the event of an audit. You will help implement best practices and enterprise-wide quality initiatives.

Responsibilities

Partner with product development, engineering and quality assurance teammates to confirm acceptance criteria/requirements and technical designs Provide high-level test and automation estimates for conceptual evaluation as well as detailed estimates and tasks for quality assurance activities Author test strategies/test plans & test cases (both manual and automated), complete requirement/defect to test case traceability matrices (including ensuring 100% coverage of all testable requirements), conduct peer reviews, log/troubleshoot/resolve defects, mitigate risks/resolve issues, track/report progressRepresent the quality engineering practice in agile ceremonies and serve as an ambassador for quality within assigned Agile Team as well as the greater organization.Assist in the design and implementation or rollout of automated test frameworks and solutions.Maintain and ensure test environment, code deployment and data integrity to ensure accurate foundations for testing activities.Manage and meet project schedules; prioritize/work multiple tasks across multiple projects and keep leadership informed (escalate when necessary).Drive the implementation of quality practice improvement initiatives and standards.Systematically reduce technical debt within the QA Engineering practice such as developing detailed test cases documenting all system functionality in a prioritized test case repository, automating test cases, establishing regression and end to end test suites, documenting standards and templates and more.Train others on quality initiatives and practices including explaining the rationale and value.Propose objective, achievable solutions to complex problems including conducting technical evaluations and recommendations backed by supporting data.Gain an in-depth understanding of both the technical and functional aspects of the business applications and product functionality to perform testing and QA analytics.

Expectations

Quickly understands complex concepts and information as well as educates others on such concepts to ensure their mutual understanding and continued alignment.Adheres to defined design architectural standards when developing test automation and continuously executing tests in a DevOps environment.Adheres and ensures compliance with company and quality standards/best practices.Operates with a sense of urgency and quality driven.Works effectively, independently and efficiently with no supervision as well as part of a team in a fast-paced, dynamic environment including process and technology changes.Detail oriented yet able to also keep in mind the big picture.Possesses excellent time management, organization and communication skills.

Education/Certifications 

Bachelor’s degree in Computer Science, information Systems, or related discipline.

Experience/Minimum Requirements 

5+years of experience in developing both manual and automated tests.Direct experience in writing test scenarios & test cases, estimating test efforts, developing automated test scripts, authoring test documentation and defining test data management practices.Strong hands on experience in testing AWS Migration, AWS Lambda functions testingUiPath RPA Hands on Testing Understanding and implementation experience with test automation framework designMust have effective written, oral and presentation communication skills.Experience partnering with IT partners, Business partners and other Stakeholders to deliver quality products on schedule.Experience adhering to QA best practices and standards especially operating within DevOps and Agile or Kanban environments.Applies proven communication, analytical and problem-solving skills to test and certify technical deliverables using a repeatable SDLC that ensures both quality and efficiency.Ensures all test artifacts are properly documented and understood across the QA Team; including, but not limited to, ensuring defect details including steps to recreate are clearly documented, maintaining the suite of test cases and clear test results reporting (including gathering of test metrics)Understanding of QA methodologies, QA architecture, procedures, tools, documentation, metrics & analytics (including ROI)Hands on experience with functional, integration, system & E2E testing, API testing, database validation and / or mobile applications testing.Experience mentoring teammatesTechnical skills preferred: strong SQL, Postman / Swagger / SOAP UI, Agile workflow management tool (JIRA, ADO or other), test management tool (Octane, ALM, Qmetry or other), test automation language (Java / Python / C#), experience with BDD, experience with Selenium / Playwright.

Working Conditions: This is a remote role with the expectation of on-site collaboration with teammates and stakeholders for moments that matter. Travel up to 20% may be required

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

For New York City, Colorado, California, and Washington residents - The hiring range offered for this position is $85,000 - $123,500 annually. In addition to salary, employees are eligible for an annual bonus of up to 15% of annual salary and restricted stock. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.