Claims Coordinator, Risk Management

Overview

This is a hybrid role based in Malvern, PA

The Claims Coordinator, Risk will coordinate the management and analysis of field level claims within the Company’s Risk Management function.

Responsibilities

Reviews internal incident reports for claim reporting and handling purposes.Reports store-level insurance claims to relevant carriers for owned and managed stores within claim thresholds.Guide store teammates in filing store-level claims within their claims threshold.Manages within the claims function with the retrieval of incident reports to be sent to the tenant insurance carriers, relationship managers (3PM team) and other internal stakeholders.Communicates with stores when required for additional information related to incident reports and claims filings.Communicate with internal stakeholders along life of claim.Manage the subrogation of facility damage claims and auto/truck damage claims with at-fault party’s insurance carrier(s).. Create claim notes, attach emails and keeping organized files for each claim in corporate RMIS system.Save claim documentation into relevant shared files.Maintain and actively monitor claims diary via corporate RMIS system.Strategize to develop plan to drive claims to resolution.Works with Accounting on classification of capitalized expenses and reconciliation of store level insurance claims against insurance proceeds received.Manages auto and truck claims to resolution for corporate fleet of vehicles and trucks.Assist with drafting of demand letters related to incidents at the store-level.Coordinate claims release forms and demand letters, as necessary.Assist risk manager with corporate claims, when necessary.Coordinates claim file uploads into Company Risk Management Information System with relevant carriers and broker. Assists the Risk Manager in extrapolating loss data from RMIS system for a Risk Management Dashboard to include Divisional loss performance and the forecasting of trends.

Qualifications

Minimum Required Qualifications (including Programs/systems experience)

Bachelor’s Degree3 years of experience in claims processing, insurance, corporate legal, auto insurance filings or subrogation preferred.

Additional Preferred Qualifications

Insurance Designation such as ARM, Associate in Risk ManagementComputer skills and proficiency with tools such as Outlook, Excel, Word, and EPICStrong critical thinking, decision-making, strategic planning and problem-solving skillsExcellent verbal and written communication skillsDetail orientated with strong organizational skills.Ability to work independently and in a team environment.Must be flexible and have the ability to adjust to priorities.