Full-Time General Manager (Uptown Dallas)
📋 Role Overview & Responsibilities
We are CycleBar, the #1 cycling franchise in the world! CycleBar is approachable, committed, and accepting. Whether you are starting on your fitness journey or have taken 500 rides, we have a class for you.
We are hiring a General Manager for Uptown Dallas. The General Manager will be responsible for growing memberships, grooming and coaching our front desk sales associates and manager team to achieve studio sales goals, and will work closely with franchise owner to build sales strategies and sales programs to achieve growth targets. General Managers must have the ability to build lasting relationships with prospective and current members to build loyalty for the studio.
Requirement:2+ years of retail/service sales or fitness sales experience.Confident in generating personal sales and training staff to generate sales of their ownAbility to influence across different studio staff to drive an outstanding rider experienceMust have excellent communication and strong interpersonal skills in person, on the telephone and via email to drive studio growth.Ability to excel in a fast changing, diverse environment.Ability to recognize areas of improvement and make changes using good judgment.An affinity and passion for fitness.Solid writing and grammar skills.Highly organized, proficient in data management, ability to prioritize and meet deadlines.Professional, punctual, reliable and neat.Strong attention to detail and accuracy.Trustworthy and ability to handle confidential information.Ability to work harmoniously with co-workers, clients and the general public.Proficiency with computers and Studio software.
Duties:Strategically engage in marketing efforts to generate leads for the studioChampion Lead Management (CRM) following CycleBar's LASER process to get riders in-studio, capture fitness goals, and drive member conversionBuild relationships with members to retain them as riders and handle their customer service questionsBuild rapport and lasting relationships with all ridersHandle all member concerns with a solutions-focused attitude in a timely mannerManage a team of 15-20 Front Desk Associates/Sales TeamHire and train new Team MembersManage Front Desk/Sales scheduleSupervise Front Desk/Sales Team Performance and Drive ResultsCollaborate with Studio Owner to set monthly, weekly, and daily targetsConduct pre-planning on a monthly/quarterly basis to ensure financial targets are metMaintain cleanliness and organization of the StudioEnsure all technology is working and submit trouble tickets when necessary
Compensation & Benefits:Base pay range: $40,000-$45,000Commission: You may earn an extra $500 to $1,500 a month in commission for meeting memberships and studio revenue performance
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This position is located in Dallas, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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