Inventory management system - Salesforce Operator
📋 Role Overview & Responsibilities
Role - Inventory management system - Salesforce OperatorLocation - Irvine, CA
JD:This is non-Technical role but person should know Salesforce tool with Inventory management experienceCreates orders in inventory management system (Salesforce) and purchase order management systems (Oracle) for inbounding of purchased spare partsBachelors or Associates degree - required2 years work experience - requiredExp in medical device industry a plus, not requiredWork onsite 2 to 3 times a week, Hybrid - requiredDemand planning placing orders for spare parts, planning of optimal safety stocks, coordinating of cycle countsLogistical Coordinating coordinating of shipments based on requests from field, tracking of the shipments and timely communicating of shipments/ delays, etc. managing of field communications on logistical aspectsDocumentation updating of all transactions in the service management system to reflect actual status and other aspects as needed.Tracks all the Material owned by Technical Services in the USCoordinates any activities required to ensure proper traceability of the material owned by Technical ServicesLiaison with Supply Chain and Manufacturer to maintain product availability at all timesLiaison with external suppliers to achieve optimal service levelsEnsures proper levels of availability and system readinessSpare parts forecastingCoordinate all logistical support for Meetings/ConventionsDirect Liaison with ManufacturerCoordinate RMA repair shipments and returnsInventory control for all related spare parts, FRUs, Shipping Cases, etc.Check-in & Re-stock process for returning unitsInventory/Replenish for all suppliesIdentifies opportunities for improvements within the current Logistics/ product management processesProcess map creationGood written and verbal communication skillsDesired skillsets:-PlanningPurchase OrderForecasting/Creation of forecastsConsumption analysisDemand analysisMaterial managementInbound/outbound shipmentRMA repair processingOperations supportCustomer serviceService repair documentationAudit preparationExcel skills
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