Payroll Specialist III

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the US or Canada (ideally based on the West Coast in PST or MST).

About The Opportunity

Dayforce is currently seeking a Payroll Specialist III to join our Dayforce Managed Team. We service our clients by supporting the complete employee life cycle including payroll, workforce management, benefits, and contact center; allowing the client to focus on their core business.

The ideal candidate will have significant experience in the area of payroll and a strong working knowledge of benefits, workforce management and tax. They will also have the ability to interface with clients and to use critical thinking skills to resolve complex problems.

What You’ll Get To Do

Responsible for ensuring all aspects of the payroll cycle, including tax, benefits, garnishments, etc. are processed, reconciled, audited and transmitted accurately and timelyEnsure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clientsResponsible for quality control and auditing to ensure accuracy and low error or defect percentageWork with cross-functional internal partners to resolve client payroll matters and employee inquiriesProvide Payroll support services to clients according to Dayforce contract, legislative requirements and business needsEstablish and maintain a deep understanding of customer’s requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.Create, update and review standard operating procedures and performs quarterly document reviewsHave an “I own it” attitude about deliverables and projects from start to finishManage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timelyProactively manage quarter, and year-end payroll auditing and processingThink and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements

Skills And Experience We Value

Must be available to accommodate shifts within operating hours (between 8 a.m. and 9 p.m.)Must be available to stay later or adjust shift based on client assignment2 years of US/Canadian payroll processing experience in a high-volume payroll operation; end to end payroll experience a plusExperience in the payroll outsourcing or consulting industry preferredExperience and a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirementsAbility to resolve client’s issues and provide superior customer service to internal and external partnersExcellent verbal and written communication skills with the ability to communicate clearly, technically, and effectively with customers and internal partnersGood analytical, organizational, and problem-solving skillsProficiency in Microsoft Word, intermediate Excel, and PowerPoint

What Would Make You Really Stand Out

Canadian Payroll processing experience highly preferredExperience with Dayforce HCM or similar cloud payroll technologyMulti-client payroll processing experience2k+ employee payroll processing experience (working with Enterprise sized customers)Industry related certifications or desire to obtain within two years of employmentStrong working knowledge of quality control and auditing standardsAssociates Degree desiredBilingual is an asset