Customer Service Representative (Full-Time)
📋 Role Overview & Responsibilities
Overview
Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days This is a Full-Time, 1st Shift position
Responsibilities
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies
May Be Asked To Assist With
Payroll Data entry Freight reports Driver collect reports Billing and filling
Qualifications
Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills
Benefits
Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc. Paid holidays (8); paid vacation and personal days This is a Full-Time, 1st Shift position
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Greenwood, IN with potential relocation and sponsorship assistance depending on candidate qualifications.
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