Customer Account Representative
📋 Role Overview & Responsibilities
About DC Insurance Group:DC Insurance group is an Independent Insurance Agency based in St. Clair Shores, MI. Founded in 2003 by Mike Domzalski and Luke Ciaramitaro, DC Insurance Group has been providing insurance services that protect individuals and businesses in and around the Detroit Metropolitan area including property and liability insurance, home owners insurance and auto insurance.
As an independent agency, we represent a broad spectrum of national, regional, and domestic insurance companies. This allows us to find the most comprehensive and cost-effective insurance solutions for our customers. We are actively seeking a new member on our Customer Service Representative team.
Qualifications:MI Property and Casualty License is required1-2 years recent insurance experience in property and casualtyMust possess positive attitude and have the ability to work with peopleExcellent written and verbal communication skillsAbility to multitask and prioritize tasks effectively
Customer Account Representative Responsibilities:Aid clients through understanding policy language and coveragesCommunicate effectively with customers by answering the phone and emailsReview and recommend changes on current and renewal policesAbility to document all activities through the agency management systemIdentify opportunities to cross-sell additional insurance to new and existing clientsProcess endorsements, claims and billing payments on current policiesAssist new and current clients in obtaining quotes through the comparative rater
Benefits:401(k)Health insurancePaid time off
Frequently Asked Questions
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Click the “Apply for this Position” button on this page to submit your application directly to DC Insurance Group without recruitment intermediary fees.
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This position is located in St Clair Shores, MI with potential relocation and sponsorship assistance depending on candidate qualifications.
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