Solution Expert
📋 Role Overview & Responsibilities
DealHub provides a leading solution to streamline quote-to-revenue processes. We provide our customers with full onboarding and implementation processes, which are done by the Solution Experts team.
The Solution Expert will act as the technical trusted advisor for the customer and be responsible for building the solution and leading the onboarding process through implementation, configuration, and integrations.
What does your day-to-day look like?Your day-to-day tasks will include customer meetings and calls, understanding of the customers’ business workflows and requirements, and the building of the specific solution for them.
You will be responsible for configuring the software, answering questions, and ensuring the client is satisfied with the solution. You'll lead technical sessions, work closely with Customer Success, Support, and Product teams, and will be the go-to person for any technical solutions. It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes!
What do you need to have to succeed?4+ years in customer-facing roles in Saas companies - is a must4+ years of proven experience with implementing software/SaaS platforms - is a mustExcellent communication skills and a customer-oriented approachProven experience and in-depth knowledge of CRM systems (Salesforce/Hubspot/Dynamics)Proven experience and in-depth knowledge of MS-SQL and REST API - advantageStrong analytical skills and data-oriented personalityHave the ability to work independently and manage multiple tasksGreat ambitious and problem-solving attitudeGraduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems)
Frequently Asked Questions
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Click the “Apply for this Position” button on this page to submit your application directly to DealHub.io without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Austin, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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