Federal Training and Development Specialist
📋 Role Overview & Responsibilities
Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? Are you interested in helping clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value? That is what the new generation of human resource transformation is all about. If you are seeking a role that offers you the opportunity to advise Government and Public Services (GPS) clients through critical and complex issues, while allowing you to develop personally and professionally, consider a career in Deloitte's Human Capital practice.
Recruiting for this role ends April 30, 2024.
Work you'll do
As a Training and Development Specialist for our federal sector client, you will:
Provide systems administration for Learning Management (LMS) and Learning Content Management System (LCMS) applicationSet up pilot/training regions for training including maintaining or reloading training data and provide training to new administratorsDevelop and maintain training curriculums, training materials, and training plans for various employee groupsDevelop task plans and understanding best practice frameworks, and key performance metricsWork with vendor or other experts to report issues that require vendor resolutionCapture screens to develop and create user documentationUpdate and maintain community for administratorsDocument helpdesk inquiries, creating issue tracking reports and tracking trendsAssist users of all levels with access issues and reset passwords as needed
The team
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The Workforce Transformation (WFT) offering helps clients consider how work, workforces and workplaces need to be reimagined in the service of future business strategy. We collaborate with clients to evaluate the nature of work, how the composition of the workforce will evolve to meet business needs, and how to activate next generation leaders, learning, skills, and incentives for the future.
Qualifications
Required
6 years of experience in LMS/LCMS administration and helpdesk supportExperience with providing training & development services to a federal sector clientMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the futureMust be able to obtain and maintain the required Public Trust clearance for this roleBachelor's Degree or equivalent experience
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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