Training, Design and Delivery Analyst
📋 Role Overview & Responsibilities
Are you an experienced, passionate pioneer in communication, transformation, and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).
At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.
Deloitte Consulting's Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients' organizational results and impact by focusing on challenges at the intersection of business and people.
Interested? Learn more below:
Work you'll do
As a Solution Analyst in the Human Capital Organization Transformation practice, you will act as an advisor to clients and assist them with the communications and training material design, development, and delivery necessary to successfully implement and adopt new technologies or business process changes. You will do this by performing the following job responsibilities:
Align to our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)Support design, development and delivery of training materials and training while executing on the overall project timeline and key milestonesUtilize strong problem-solving and troubleshooting skills while exercising judgement and managing ambiguityExecute ideas and concepts effectively under pressure with tight deadlinesEmploy research and analytical thinking in project workContribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
The Team
The Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Qualifications
Required
Bachelor's degree in related field of study (business, management, human resources, instructional design) or equivalent experienceBackground in adult learning principles, ADDIE modeling, System Development Life Cycle (SDLC) and authoring tools (Captivate, Vyond, Articulate, Camtasia, etc.)Demonstrated training material design, development, and delivery experienceStrong attention to detail, time management, and task completion skillsStrong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel)Demonstrated interest in human capital work through internships, professional organizations, volunteer work, coursework, certifications, conference attendance, etc.Ability to maintain integrity and professionalismCreativity, self-confidence, and a demonstrated ability to manage ambiguityStrong listening skills and attention to detailStrong teamwork and interpersonal skillsAbility to travel up to 10% of the timeExpectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel.Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Atlanta, GA; Charlotte, NC; Dallas, TX; Gilbert, AZ; Houston, TX; Lake Mary, FL; Mechanicsburg, PA; Philadelphia, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations
Preferred
Bachelor's degree in related field of study (business, management, human resources, instructional design, education, organizational behavior, or psychology) or equivalent experience1+ year(s) of hands-on/applied experience in the areas aboveProject management support and work plan development experienceRisk and issue management backgroundAbility and willingness to acquire a United States Security Clearance
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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This position is located in Gilbert, AZ with potential relocation and sponsorship assistance depending on candidate qualifications.
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