Processing Specialist II - Data Entry 3rd Shift
📋 Role Overview & Responsibilities
The Processing Specialist II – Data Entry role is responsible for inputting and correcting numeric and alpha information found on checks and deposit slips from various clients. This role will be responsible for processing exceptions and look-ups, researching customer payment issues, and accessing customer information to verify proper account information for posting. Level 2 data entry operators may have access to HIPPA and Personal Identification Information (PII) and are expected to adhere to Deluxe’s confidentiality and security policies.
Perform 10-key data entry for clients with mid-level instruction. Enter, correct, and verify alpha and numeric data from checks, coupons and invoices read from images or paper supports. Examples include: keying the legal amount, courtesy amount, and account numbers. Also includes keying invoice numbers, and scanlines, and validating payee names and decision check types.Responsible for processing exceptions - researching customer payment issues and correcting out-of-balance conditions. Performs “lookups” accessing customer accounts via client databases to identify and verify proper accounts for posting payments.Responsible for following client guidelines while meeting stringent deadlines, output, and accuracy standards.
Basic Qualifications
High School Diploma, GED, or equivalent work experienceMust be 18 years of age or olderMust have basic computer skills and 10-key experienceProficiency in systems, departmental knowledge, and understanding of client requirements.Ability to do research to resolve customer payment issues Ability to do research to resolve out-of-balance conditionsDetail-oriented and quality consciousAbility to work in a fast-pacedDeadline-driven environmentAble to adapt to change and learn new processes Ability to work well independentlyMust meet the minimums for accuracy and speed in all areas.
Preferred Qualifications
High School Diploma, GED, or equivalent work experience10-key experience, 8,500 – 9,500 strokes per hour is strongly preferred
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com.
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Monterey Park, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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