Transition Specialist

Job Title: Transitions SpecialistLocation: Orlando FL/ Atlanta GA/ Charlette NC Duration: 12 months

Essential Duties and Responsibilities:Provides technical and product support of systems and procedures within Treasury SolutionsProvides client outreach and support for various migrations or changes impacting client use of Treasury products.Supports testing of new or enhanced applications and client testing of application upgrades/changesAbility to diagnose and resolve more complex user issues and provide user training.Documents system issues and resolutions and escalates to team lead/manager when necessary.Adheres to and follows all applicable policies and procedures .Proactively escalates issues and risks to leadership's attention.Responsible for general support and delivery of low to moderate level complexity

Required Qualifications:Undergraduate degree in related field or equivalent work experience6+ years of customer service experience handling in-person level conversations5+ years of technical support experienceStrong organizational and communication skills - both written and verbalDemonstrated proficiency in computer applications, such as Microsoft Office software products.

Please share your updated resume for consideration.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.