Commercial Program Manager (Chicago)
📋 Role Overview & Responsibilities
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.
Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL is looking for a Commercial Program Manager that will be responsible for identifying, defining and implementing efficient sales processes, policies and procedures to support the sales force. A successful professional in this role will Manages and coordinates sales support activities including sales reporting information, market coverage data, and quota management and administration. Provides market intelligence, lead reporting and general analytics to the sales team.
The professional that will thrive in this role will have the ability to review and compile internal and external market and industry research into summaries to be used by the sales force to improve performance. They will be key in facilitating communications and coordinating projects that may involve cross-departmental and/or cross functional team members.
Key Responsibilities
Develops, implements, monitors and reports on tools and processes to support the sales forceManage Sales Campaigns and Sales programsMonitors and identifies current and potential issues that affect sales performanceCompiles and analyzes sales dataPrepares sales forecastsAssists in the development of quotasPrepares presentations for Senior leadersAnalyze changes in Sales territories geographiesMay be responsible for entire projects or functions having modest scope/impact or portions of projects having considerable scope/impact to department, area, and, at times, business unit resultsMay oversee the completion of projects or assignments, including; planning, assigning, monitoring, and reviewing progress and accuracy of work, evaluating results, etc. May contribute to employees' professional developmentSupports ad hoc projects relating to the sales forcePerforms data queries and generates sales reports as directed by the sales force or sales managementCreates email letters, brochures and collateral to be used by the sales force in support of customer acquisition and retention managementMaintains database of competitive pricing and other informationResponds to inquiries from sales force and customersAt higher levels, may provide functional advice or training to less experience sales support positions
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This position is located in Franklin Park, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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