Service Desk I
📋 Role Overview & Responsibilities
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Strategic Systems Inc, is seeking the following. Apply via Dice today!
Job Title: Service Desk I # Of openings: 1-2Start Date: ASAPDuration: 6 months CTHLocation: Phoenix 1/4 days in officeWork Hours: Monday-Friday w/1 Rotating Saturday shift per monthNumber and type of interviews: 1 Screen / 1 Panel There is a Background check, Credit check and Drug Screen Done by Customer
What you will need
High School Diploma or GED required.Associate degree in Computer Science, in related IT major preferred.Bachelor s Degree in Computer Science, in IT related major preferred.1-2+ years experience in a Help Desk environment supporting internal and/or external clients required.Experience with the following technologies: Windows Servers, Active Directory, Exchange, System Center, SharePoint required.Basic knowledge of: Storage Area Networks, Databases, Programming Languages, Server Virtualization required.Demonstrated capability to effectively manage time by analyzing workload, assigning priorities, and maintaining focus on productive endeavors to meet their daily, weekly, and monthly goals required.Excellent written and verbal communication skills required.Excellent customer service, problem solving, and technical reasoning skills required.Microsoft Certification preferred.HDI Certification preferred.CompTIA A+ Certification preferred.
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This position is located in Phoenix, AZ with potential relocation and sponsorship assistance depending on candidate qualifications.
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