Senior Scrum Master (REMOTE)

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Overview

At DICK’S Sporting Goods, we take a people-centric approach to everything we do. Our Athletes, how we refer to customers, and our Teammates, how we refer to our employees, are at the center of every decision we make so that we can provide transformational experiences online, in store, and in sport. When you join Technology at DICK’S Sporting Goods, you’re joining a true team that wins together. We help our Athletes and fellow Teammates better their best by innovating solutions to interesting business problems and empowering every Technology Teammate to be an innovator. And, while we work remotely from all over the United States, we provide virtual and in-person events for the team to hangout, from virtual escape rooms to cheering on the Pittsburgh Pirates at beautiful PNC Park.

Job Purpose

At Dick’s Sporting Goods, the Scrum Master role is critical in delivering success for our athletes and teammates and will help to enable and deliver next generation retail technology! This role can be focused in a number of exciting and innovative areas including eCommerce, Marketing, Omni-channel, Merchandising and Pricing, Supply Chain, Corporate Systems, Security and Infrastructure, Platform Engineering, Architecture, and others!

Agile Development Team Facilitation

The scrum master is responsible for leading scrum ceremonies, remove obstacles and facilitate problem-solving, collaboration and conflict resolution to enable the most effective work delivery for one or more complex product and/or program teams. Manage Scrum teams and scrum of scrum on complex agile programs. Interfaces with product managers, engineering managers and other key stakeholders to maximize development team effectiveness by engaging the right teams, supporting the estimation of day-to-day work and leading delivery for assigned teams.

Agile Release Planning

Plan and replan software releases for complex initiatives or programs as they are produced to ensure timely updates and to deliver the planned benefits as early as possible in the initiative or program.

Agile Backlog Management

Facilitate refinement of the backlog with the product manager and optimize the deployment of resources to reduce costs and increase the value of the work delivered to the business. Work with the project manager to manage the backlog. Culture of Innovation Define the execution plan to disseminate innovative capabilities across the businesses, helping people develop these competencies and enabling them to innovate through solutions such as idea generation platforms, jam sessions, and hackathons.

Digital Strategy/Transformational Projects Execution

Lead execution of digital road map, establishing and managing business processes, programs, and initiatives, Key Performance Indicators (KPIs), and governance activities.

Program Risk and Issue Management

Manage and facilitate identification of risks, issues, dependencies, and constraints associated with one or more programs or initiatives, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these.

Ongoing Learning and Development

Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Actively engage in self-learning and looks to grow skillsets and experience in the DSG business, Scrum/Agile practices, Project & Program Management, Change management, and Retail commerce functions.

Program/Portfolio Planning

Produce workstream or program plans, ensuring that all activities are identified, are appropriately organized to deliver program objectives, and comply with the organization's approved methodologies, frameworks, and standards.

Continuous Improvement

Contribute to reviewing existing operations in area of work and generate new ideas to assist in identifying continuous improvements.

Transformational Change Management

Act as a transformational change agent within assigned program and area of responsibility, ensuring integration with other disciplines/functions; use structured change management methodologies to drive acceptance of change and to embed desired culture and behaviors.

Benefit Realization

Carry out baseline assessment and post-implementation analyses to contribute to the measurement and tracking of business benefits.

BEHAVIORAL COMPETENCIES

Decision Quality

Makes good and timely decisions that keep the organization moving forward. For example, consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement.

Collaborates

Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals.

Action Oriented

Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities. Works to improve scrum practices to deliver maximum value for the team. Plays the role of the enabler to the team by removing any obstacles and making sprint goals attainable.

Courage

Steps up to address difficult issues, saying what needs to be said. For example, readily shares own ideas and opinions on controversial topics; is comfortable with open debate and constructive criticism. Demonstrates clear conviction in adversity; persists courageously in difficult circumstances.

Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. For example, is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance. Exposure to a CI/CD toolchain and understanding of modern microservice-based architectures and methodologies.

Instills Trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner. Maintains high ethical standards and professional codes of conduct.

Customer Focus

Builds strong customer relationships and delivers customer-centric solutions. For example, digs deeply into customer feedback and drives the innovations that can enable the organization to better meet customers' future needs. Frequently adjusts approach to ensure customer needs are met and to improve service.

Qualifications

General Education

Master's Degree or Equivalent Level PreferredProfessional Scrum Master Certification or Certified Scrum Master Preferred

General Experience

Experience enables job holder to deal with many situations and to advise others (Over 3 years to 6 years)1 year experience in a retail environment

Managerial Experience

Experience of supervising and directing people and other resources to achieve specific end results within limited timeframes (13 months to 3 years)

Targeted Pay Range: $95,200 - $158,800. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.