Associate, Program Operations

Location: Flagstaff, AZ (on-site, in-office)Employment Type: Part-time, Hourly, Nonexempt Compensation Range: $21.50/hour - $26.50/hour DOEEducation/Experience Preferences: Associate's Degree, or equivalent professional experience preferredStart Date: ASAP, open until filled

We Are DigDeep

The DigDeep Right to Water Project is a WASH (water, sanitation, and hygiene) organization serving the 2 million + people in the U.S. who still don’t have a tap or a toilet at home.

DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in 2020, in McDowell County, WV. It has since brought clean, sustainable running water to hundreds of families in Southern West Virginia through public - private partnerships with the McDowell County and East Logan PSD's in Wyoming County. In addition to clean running water, the project is installing septic systems and connecting households to centralized sewer. The AWP is now expanding into neighboring states of Kentucky and Virginia to continue its quest of clean water for every Appalachian family. Our water projects expanded in 2022 when we launched our Colonias Water Project. This project works to bring clean, running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated, low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents, housing nonprofits, and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now we're getting the water flowing in 5 more communities.

The Opportunity

DigDeep is looking for a creative, collaborative, organized, and detail-oriented person to join our growing Navajo Water Project (NWP) team as the Associate of Program Operations for the Navajo Water Project team. Reporting to the Manager, Program Operations NWP (MPO), the Associate, Program Operations NWP is responsible for ensuring projects within the Navajo Water Project portfolio run efficiently, effectively, and sustainably.

This position requires flexibility and the ability to support the MPO on different levels, ranging from managing the day-to-day tasks (e.g. taking meeting notes, office maintenance, parts procurement etc.) to long-term projects (e.g., helping track annual work plan timelines, supporting the development of NWP documents and standard operating procedures, etc.). The Associate, Program Operations NWP will be expected to build strong, trusting working relationships with project partners, field staff, vendors, and community members.

This position is a part-time position, which DigDeep defines as up to 29 hours (less than 30 hours) per week. This role is based in Flagstaff, AZ at our NWP warehouse. The Associate, Program Operations NWP will report to and work closely with the MPO, also working regularly with field staff members, partner organizations, community members, and leaders of potential and existing project sites. This is a part-time position with the potential to move to full-time if certain conditions are met, including, but not limited to: budgeted capacity, department need, and performance.

Key Responsibilities

This is what you’ll do once you join the team:

Under the direction of the MPO, coordinate operations at the NWP warehouse in Flagstaff; this includes but is not limited to, paying utility bills, organizing mail, answering phones, receiving deliveries, stocking the office, coordinating visitors, property upgrades, repairs, and maintenance.Support NWP field staff in various activities; this includes but is not limited to: coordinating and scheduling vehicle maintenance appointments, assisting with maintaining the internal vehicle database, driving vehicles between auto repair shops and field sites, purchasing inventory for NWP, assisting field staff in ordering parts and maintaining inventory in satellite warehouses as needed.Support the planning and coordination of company activities, training, events, and visits from donors, government officials, and other DigDeep staff; this includes but is not limited to, organizing meals, lodging, and transportation.Upkeep of office appearance and light office cleaning duties including, but not limited to: purchasing cleaning supplies, taking out trash, sweeping, dusting, general tidying up, etc.Assist the MPO in drafting, tracking, and reporting on annual work plans and timelines for the overall Navajo Water Project, as well as collaborating with individual project sites on work planning.Take notes during internal and external meetings on the Navajo Water Project; assist in producing reports to be disseminated across the organization. Assist the MPO in drafting, updating, and improving project briefs used internally to inform DigDeep staff and the board about NWP activities and externally to project partners, large donors, and foundations. Assist in coordinating operations between Navajo Water Project and LA HQ.With the MPO, develop standard operating procedures and instructions for NWP workflows; capture and record institutional knowledge in briefs, reports, and memos. Assist NWP Field Staff with the facilitation of a variety of project needs, including, but not limited to: researching and contacting necessary government personnel and vendors; researching comparable sales/cost information for water system parts; ordering parts for testing and installation, etc. Supporting the MPO, gather and prepare materials to send to the Development department that will aid in educating donors about ongoing projects.Aid in outreach and awareness efforts to educate the public and develop our donor base.Maintain DigDeep’s presence within the local community, governmental, and non-governmental institutions, development sector, and other relevant stakeholders.Additional duties as assigned.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

• ADDITIONAL JOB DETAILS ON WEBSITE.*

Skills and Qualifications

We want to hear from you if you have:Associate’s degree, or equivalent professional experience preferredAt least 2 years of applicable professional experience (including internships/fellowships) required; preferably in the nonprofit space, with a focus on operations and/or programmatic workProficiency in MS Office Suite and Google Workspace requiredExperience with Slack, Asana, Zoom preferredAble to focus in the face of pressure, deliver against timelinesOrganized, trustworthy, dependable, and detail orientedComfortable with autonomy, able to work independently and complete assigned tasks within established time frames requiredHigh computer literacy, and tech savviness requiredFluency/strong proficiency in the Navajo language preferredWillingness to travel, including but not limited to: Navajo Nation (AZ/NM/UT), West Virginia, Texas, DigDeep HQ, and additional locations as needed

Compensation and Benefits

At DigDeep, we believe that great work requires a great job. We understand that people thrive with rest and holistic support, which is crucial for our long-term success. We take pride in offering top-notch benefits to our team across the United States, prioritizing their health and wellbeing, as well as providing additional support for our employees' families. If you join us, here’s how we’ll support you in your work:

Competitive wage to commensurate with level of positionGenerous vacation and sick leave23 weeks paid Parental LeaveAnnual Professional Development StipendAnnual Wellbeing ReimbursementBrightPlan membership (Financial Wellness Benefit)Work laptop15 paid holidays (including one week closure for Labor Day)Domestic travel 401k retirement plan, with employer match

Interested?

When applying, please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.

DigDeep has adopted a COVID-19 vaccination policy to safeguard the health of our employees and community at large. Where applicable by law, candidates applying to work at DigDeep should be ready to demonstrate proof of receiving up-to-date COVID-19 vaccination as a condition of their employment.

In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges. DigDeep’s compensation is based on a variety of factors including, but not limited to: internal budget analysis, external market value, internal pay alignment, and annual merit increases. A candidate’s compensation history will not be used in determining compensation at DigDeep. Please note that DigDeep cannot provide immigration sponsorship for this position.

Pursuant to Navajo Nation's Dept. of Labor NPEA Title 15 N.N.C. Chapter 7, members of the Navajo Nation are strongly encouraged to apply.

DigDeep is deeply committed to diversity, equity, inclusion, and belonging. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

DigDeep is a certified Great Place to Work®