Front end specialist
📋 Role Overview & Responsibilities
Regional law firm looking for a candidate with uncommon initiative, drive, and customer service skills. This is a client facing role, which means you will be representing us to our clients. We take that seriously and expect you to. Ideal candidates will have superior phone sales experience, passion for closing sales, strong interpersonal skills, and quality work ethic. The position requires exceptional communication and organizational skills, ability to multitask, and attention to detail. This is a career position - it is demanding and fulfilling. Our work environment is fun but very fast paced. If you are looking for a position where you will have time to use your cell phone on the clock, this isn't it. Average candidates need not apply, we are looking for exceptional.
- *FAIR WARNING DISCLAIMER - IF CHOSEN FOR THIS ROLE, YOU WILL HAVE A 90 DAY TRIAL PERIOD. IF YOU ARE RETAINED AFTER THIS PERIOD, YOU WILL BE ELIGIBLE FOR THE PERFORMANCE INCENTIVES/ BENEFITS. WE DO NOT GUARANTEE THAT YOU WILL BE RETAINED FOR THE FULL 90 DAYS IF YOU ARE NOT PERFORMING OR SUFFICIENTLY IMPROVING**
Responsibilities include:- Answering and managing incoming phone calls- Properly setting appointments on the appropriate calendar- Communicating with clients regarding case statuses- Greeting clients as they enter the office and serving refreshments- Communicating professionally with all parties who contact the firm-Maintaining notes and statuses based on your effortsBenefits available after 90 day trial include PTO, Health, Vision, Dental insurance, and other coverage. 401(k) with match available after first anniversary. Incentive pay based on performance.
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This position is located in Baton Rouge, LA with potential relocation and sponsorship assistance depending on candidate qualifications.
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