Claims Representative

Residuals Enforcement Department

Based in Los Angeles, CA

Who We Are

Through the collective voice of more than 19,000 members, the Directors Guild of America (DGA) helps empower directorial teams to protect and enhance their legal and artistic rights, contend for their creative freedom, and strengthen their ability to develop meaningful and credible careers. The DGA’s members include directors, unit production managers, assistant directors, associate directors, stage managers, and production associates, who work in feature film, scripted and live television, new media, commercials and documentaries.

What You’ll Do

The Claims Representative monitors, researches and analyzes the use and reuse provisions of the DGA collective bargaining agreements. The Claims Representative is responsible for the filing and pursuit of claims payments, timely communication with DGA members, and management of their workload. They Claims Representative also monitors entertainment industry trends and developments and analyzes their claim implications.

Essential Duties & Responsibilities

Investigate potential violations of the provisions of the DGA collective bargaining agreements.Answer questions from members, agents, attorneys, and company representatives in an accurate and timely mannerIndependently organize and manage a workload.Research and analyze various agreements, including but not limited to member contracts, assumption agreements and distribution agreements.Work with the DGA Legal Department to provide information/analysis of claims that you are associated with.

What You’ll Need

Ability to learn terms and conditions.Monitor deadlines and handle competing priorities.Communicate effectively, both orally & in writing, with all levels of staff and management.Strong customer service skills.Strong MS Office skills, including Word and Excel.Solid math and computational skills.Work well independently, and as part of a team.Adaptable and receptive to training.Resourceful

Preferred Qualifications

Familiarity with Terms & Conditions or Collective Bargaining Agreements and/orFamiliarity with Residuals formulas and concepts

What You’ll Get

Company paid Medical, Dental, and Vision for employees and low-cost premium for dependentsPension401(k) and 401(k) matchingFlexible spending accountLife insuranceGenerous PTOLong Term Disability InsuranceLong Term Care InsuranceWork Life Balance

The DGA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.