Principal Business Data Steward (MarTech)

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description

We are building a new Data Stewardship team within Discover’s MarTech Data Collection & Measurement team to further elevate our capabilities in marketing campaign management, our processes and underlaying data. It takes a holistic view for the transition across dimensions of people, process, technology, and data to address end to end business problems and enable unparalleled experiences for Discover customers. You will work in a complex and challenging stakeholder domain with cross functional teams. This role focuses on data collected on Discover websites and mobile apps by analytics and 3rd party tags – the foundational value driver in Discover’s customer marketing ecosystem.

As a Business Data Steward, you will be responsible for understanding analytics and 3rd party tags data needs, establishing and enforcing data compliance standards and processes, and supporting data management and data governance initiatives throughout MarTech data ecosystem. You will partner with business, technology, analytics, compliance, business risk teams to ensure we collect and share data in compliance with laws and regulations. Additionally, you will also actively manage and escalate risk and customer-impacting issues within the day-to-day role to management. As an analytics and 3rd party tags data subject-matter-expert, you must understand both technical and business process context of the data, as well as online data privacy implications.

This role will be responsible for understanding data governance needs, enforcing data management standards and supporting data management initiatives throughout the entire data ecosystem. Partners with business technology and data analytics teams on the design through implementation to ensure solutions meet business requirements. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

Is a data SME that understands both technical and business process context of the data. Supports data management initiatives and enforces data management standards. Ensures data changes are managed with appropriate impact analysis and communications to potentially impacted areas. Attends Data Steward meetings as a Key stakeholder in Enterprise Data Governance and MarTech Data Collection & Measurement. Participates in the oversight process, ensuring accuracy between multiple reporting systems, which includes loading and reviewing statistical data. Coordinate with upstream and downstream teams utilizing the data and when necessary, identify correct business SMEs to engage in discussions. Executes controls and maintains relevant data/system/business process documentation and policy updates. Partners with the technology and analytics teams to complete business initiatives. Bridges the gap between business and analytics environments and enriches data in the analytics environment with business process definition. Reports progress and statuses to management. Oversees timely support and resolution as needed.

Minimum Qualifications

If we had our say, we’d also look for:

Bachelors – Analytics, Business Administration and Management, Computer Science, Engineering, Information Technology, Mathematics, Statistics, or related8+ years – Data management and solutions in a business roleIn lieu of education experience – 10+ years of solid understanding of Data Management concepts including metadata management, Data Quality, Data governance, and Data Modeling. Experience gathering data requirements and performing complex data analysis is required. Ability to engage effectively with technical and analytics partners, understand business data requirements and translate to actionable solutions is key. Experience driving adoption of data capabilities across technology groups and enabling data literacy required.

Preferred Qualifications

If we had our say, we’d also look for:

4+ years of experience in data collection or MarTech in a data stewardship, analytics, marketing or technical role, or related field6+ years Information management and data analysis

Application Deadline

The application window for this position is anticipated to close on Apr-10-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation

The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits

We also offer a range of benefits and programs based on eligibility. These benefits include:

Paid Parental LeavePaid Time Off401(k) PlanMedical, Dental, Vision, & Health Savings AccountSTD, Life, LTD and AD&DRecognition ProgramEducation AssistanceCommuter BenefitsFamily Support ProgramsEmployee Stock Purchase Plan

Learn more at mydiscoverbenefits.com.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.