Paid Internship - Corporate IT Department (In-Office)
📋 Role Overview & Responsibilities
Why should you join?
For over 35 years, our customers have trusted us with their business processes. They know we are dedicated to providing the most usable, secure and stable document management solutions on the market. DocuWare is widely recognized as a market leader for cloud-based software.
We are a team of more than 600 thinkers, leaders, makers, designers, builders, supporters and achievers — united by a love of technology and the desire to help our customers and partners succeed. Worker happiness, team productivity and improved business performance is how we believe DocuWare can elevate every business.
This position is designed for someone early in their career that would like practical experience to complement their secondary education. This program runs from date of hire to March 31, 2025.
This is an in-office (Beacon, NY) position 2 to 3 days per week with primary in-office days Tuesday to Thursday. This role is part-time at 15 hours per week.
Your Responsibilities
The IT Working Student position is responsible for assisting DocuWare's helpdesk team in Beacon, NY. You will be helping end users in-person, as well as remotely with colleagues across the United States and in Germany.
Assist in resolving issues presented by employees to the helpdesk systemTroubleshooting various problems within a Microsoft-based environmentDeploying peripherals and other hardware to employeesDispatching laptop repair technicians through DellSetting up new computersSetting up employees' desksInstalling hardware and softwareAdding to and improving our technical documentationOther duties as required
What You Need To Succeed
High school diploma or equivalentAbility to sit and stand throughout the workday. This role always requires the ability to lift 35 to 50 pounds as needed.CompTIA A+ certification (preferredExcellent problem solving skillsTeam playerA willingness to learn
What We Can Offer
The starting hourly rate is $18.00 per hour and 15 hours per week. Standard workdays would be Tuesday, Wednesday and/or Thursday. Hours would vary as needed for business needs and personal needs. Work hours would be performed between 8:30am to 5:00pm. Training and development opportunities.12 annual paid holidays and PTO plan.401(K) with company match (if hours worked meet plan requirements).Internationally growing and well-established company.Thorough onboarding & induction period.Participation in a positive intercultural company culture with an openness to new ideas.Fun company events and more.
Our Values
New ideas are always welcome here.
At DocuWare, you’ll find an open corporate culture, a wide variety of options for further education and a friendly, informal work environment. We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development.
You can find what makes us a unique and rewarding employment experience on Instagram! Check us out at https://www.instagram.com/life.at.docuware/ .
Your hiring partner
Aleida Colabattista
Specialist People & Culture
careers@docuware.com
Here you can find us
25 Creek Drive
Beacon, NY 12508
EEOC Statement
DocuWare Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. DocuWare values diversity, equity and inclusion and this policy applies to all employment practices at DocuWare. DocuWare is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
Employment is contingent upon a successful completion of a criminal background investigation subject to any federal, state, and local laws.
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Beacon, NY with potential relocation and sponsorship assistance depending on candidate qualifications.
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