Supervisor, Operations

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Hazleton, Henkel of America, INC.

Division: Solutions

Job Posting Title: Systems Assistant, WMS Troubleshooter

Time Type: Full Time

Position Summary

The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

Essential Duties And Responsibilities

Operations Activity

Ad hoc support to team to resolve equipment and or system errors Deliver improvement proposals on warehouse activity and WMS system Review WMS and operational processes to verify transactions are accurately executed Create and submit reports daily on system/operational issues; both opened and closed

Other Duties

Assist warehouse staff in operational areas as needed. Work overtime as dictated by business whether mandatory or voluntary.

Supervisory Responsibilities

None

Minimum Required Qualifications

Education and/or Experience

Must have a high school diploma or general education degree (GED). 1 years’ experience working in a logistics/distribution/relevant environment. 1 years’ experience working with Warehouse Management Systems (WMS).

Certificates, Licenses, Registrations or Professional Designations

Be able to become MHE certified within 30 days of hire.

Other

Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

Skills, Knowledge And Abilities

Computer Skills

Intermediate computer skills Proficient with MS Office Applications WMS functions

Language Skills

English (reading, writing, verbal) Business writing proficiency

Mathematical Skills

Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Other

Strong attention to detail accuracy and accomplish job task in a timely manner. Ability to perform duties with minimal supervision or guidance Ability to multi-task Ability to take initiative and research best practices/efficiencies Effective communication skills Be innovative and proactive with operational and systems solutions Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Preferred Qualifications

1 year experience with Red Prairie/Cargo Write WMS 2-3 years warehouse/logistics support experience

PHYSICAL DEMANDS

Occasionally

Bending

Frequently

Walking and Standing

Constantly

Sitting

Ability to Lift/Carry and Push/Pull

11-20 poundsReach above shoulder, squat, or kneel.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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