Customer Service Representative
📋 Role Overview & Responsibilities
Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.
Check out our many videos to learn more! http://www.dxpe.com/about-us/careers/
Responsibilities of Customer Service Representative include, but are not limited to
Responding to customer inquiries regarding company products and servicesProcessing customer phone ordersChecking availability of stock and shipping datesQuoting prices, filling order to customer specifications and processing sales data via computerAssisting the outside sales team by preparing price quotes and sourcing products
Qualifications of the Customer Service Representative include, but are not limited to
2-3 years of work experience with pumps, pump parts, bearings and/or power transmission productsExcellent communication skillsShould be enthusiastic and able to work independentlyMust have experience performing a majority of the functionsPrior inside sales/customer service experienceData entry skills, organization, multi tasking and customer focus is requiredRegular in-person attendance required
Additional Information
Physical Demand: N/A
Working Conditions: Office environment
Training/Certifications: N/A
Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm
Travel: N/A
Education: High School Diploma required
DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect. By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.
DXP offers a comprehensive benefits package including: Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. EOE/M/F/D/V
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Houston, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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