Deskside Support Analyst
📋 Role Overview & Responsibilities
Job Number: 24-01194
Use your skills where innovative technology solutions begin. Eclaro is looking for a Deskside Support Analyst for our client in Atlanta, GA.
Eclaro’s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you’re up to the challenge, then take a chance at this rewarding opportunity!
Responsibilities
Client Technology Support individual will be responsible for:Installing, configuring, upgrading and repairing desktop and laptop computers running Microsoft Windows 7/8/10 Enterprise. Imaging new and existing desktop/laptop computers. Deploying and configuring mobile devices. Ensuring complete security, confidentiality, reliability and integrity of corporate data, proprietary information and intellectual property. Must be able to troubleshoot problems, interface with customers,Information Technology personnel, other departments and vendors to help minimize down time and outages. Must be able to work independently and as a team member on multiple projects. Will also need to be self-motivated and perform on-call duties on schedule.
Required Skills
Thorough understanding of Microsoft Windows 7/8/10 Enterprise & O365. Thorough understanding of migrating user data and settings to new PCs. Basic understanding of scripting languages such as PowerShell. Ability to upgrade desktop and laptop computers with RAM, hard drives, network interface cards, etc. Familiarity with Microsoft products such as Office, Internet Explorer, SharePoint, etc. Able to work independently and as a team memberGood verbal and written communication skills
Required Experience
Experience with Microsoft Deployment Toolkit (MDT) or other PC imaging technologies. Experience with both manual and automated software installation methods. Experience with TCP/IP networking and the ability to troubleshoot a variety of network devices like computers, printers, and more. 5+ years experience preferred with Client Technology Support in an Ethernet based TCP/IP Network environmentSignificant experience installing, configuring, upgrading and repairing Windows desktop, and laptop computers. Experience supporting mobile devices. Experience in using PC imaging software including MDTExperience with remote user supportMAC experience is important
Qualifications
4-yr College degree in Information Technology or related field is preferred.
If hired, you will enjoy the following Eclaro Benefits
401k Retirement Savings Plan administered by Merrill LynchCommuter Check Pretax Commuter BenefitsEligibility to purchase Medical, Dental & Vision Insurance through Eclaro
If interested, you may contact
Greg Papalexis
Greg.Papalexis@eclaro.com
646-849-5359
Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
Frequently Asked Questions
How do I apply for the Deskside Support Analyst position at Eclaro? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Eclaro without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Atlanta, GA with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →