Regional Vice President, Account Management

Description

Regional Vice President, Account Management

Overview

Edifecs is currently seeking a Regional Vice President (RVP) for Account Management to cultivate enduring and trustful relationships with our clientele. The primary responsibility of the RVP, Account Management is to oversee a portfolio of designated top-tier clients, foster new business within the existing client base, and actively pursue fresh sales prospects.

Key responsibilities encompass establishing robust connections with clients, engaging with crucial business executives and stakeholders, and formulating strategic account plans. The role also involves addressing client inquiries and pinpointing new business prospects among current customers. In this capacity, you will collaborate with cross-functional internal teams, including Customer Service and Product Development departments, to enhance the overall customer experience. Travel of up to 50% is required for this position.

What you will do

Act as the primary point of contact for all customer account management matters Nurture and maintain robust and lasting client relationships Uphold high levels of customer satisfaction and engagement Negotiate contracts and finalize agreements to optimize profitability Foster trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors Ensure timely and successful delivery of our solutions in accordance with customer needs and objectives Effectively communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business opportunities with existing clients and/or identify areas of improvement to meet sales quotas Forecast and monitor key account metrics Generate reports on account status Collaborate with the sales team to identify and expand opportunities within the territory Assist with challenging client requests or issue escalations as necessary

What you will bring

10+ years of experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role Bachelor's degree in Business Administration, Sales, or a relevant field Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organization, including executives and C-level individuals Experience in delivering client-focused solutions to meet customer needs Proven capacity to manage multiple account management projects concurrently, with keen attention to detail Excellent listening, negotiation, and presentation skills Strong verbal and written communication abilities Capability to collaborate with internal executives and teams to achieve client objectives

Note: Base pay offered may vary depending on location, job-related knowledge, education, and experience. You will also have variable compensation subject to your performance against the compensation plan for your role.

We are pleased to offer our associates a comprehensive well-being plan. Our offerings include medical, dental, vision, life, and disability insurance, a 401(k) retirement savings plan including an Edifecs matching contribution, and up to 25 days of PTO and 10 holidays per year. More information on these and additional well-being offerings can be found here.

About Edifecs

Edifecs is a premier technology company serving the U.S. healthcare market that empowers its customers to transform healthcare. For over 25 years, Edifecs has provided the market-leading interoperability platform. Edifecs payer and provider customers and technology partners are driving healthcare transformation with the ability to seamlessly exchange, unify, and normalize data to derive insights and intelligence and replace friction with collaboration across all stakeholders. Edifecs’ platform is the foundation to help customers overcome healthcare’s biggest challenges, including accelerating the adoption of value-based payment models, securing complete and accurate care funding for alternative payment models, and fully automating prior authorization. Edifecs offers natural language processing, machine learning, and artificial intelligence to provide deeper insights into patients, populations, and business processes. As new standards and regulations continually emerge in government agencies, Edifecs is a proven partner to ensure its customers maintain “evergreen” compliance. Edifecs customers cover 290 million lives and include 100% of national health plans, 70% of state Medicaid programs, and 94% of the lives covered by Blue Cross Blue Shield payers.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Edifecs will provide reasonable accommodation to individuals with disabilities who need assistance applying for a job. Please contact [email protected] for more information.