Custodial Supervisor

Location: Center City Philadelphia

Schedule: 9am-6pm, Monday - Friday

Pay rate: $19 per hour

POSITION SUMMARY: Directs the work of assigned janitorial work crew(s) at contract locations. Assures the work is performed on schedule and accomplished in accordance with the contractual statement of work. Performs direct janitorial services in offices, restrooms, and other areas as assigned. Assists Working Group Leaders and Contract Managers with verifying completion of daily tasks by staff, and training of staff in quality standards in assigned areas.

Duties And Responsibilities

Assign daily tasks/duties to staff, as needed, including but not limited to dusting, vacuuming, trash removal, and cleaning restrooms, in accordance with the established daily service requirements and the number of staff on shift Assign periodic services to staff, as needed, including but not limited to damp mopping and spray buffing floors, damp wiping of vertical surfaces, stairway cleaning, litter patrol of external areas, and sweeping and mopping of loading dock, in accordance with the established periodic schedule Monitor and escort sub-contractor(s), including but not limited to window cleaners, landscapers, pest control agents, and verify services meet required quality standards in accordance with scope of work specified in the contractRecommend disciplinary action(s) to be taken and give input toward performance evaluation and management based on observed employee behavior while directing employees' workAssist training new staff members in the completion of duties to the standard cleaning and operating procedures as well as on-line training requirements available through our chemical supplierIn conjunction with the manager, perform the annual review of the checklist of responsibilities with all employeesComplete required daily quality control inspections of assigned areas using the daily supervisor report assigned at the beginning of their shift; ensure deficiencies are corrected by working with the staff assigned to the areaComplete daily required government contractual paperwork including but not limited to daily projection and completion report, sign-off on work activity report completed by employees and sub-contractors, and review and sign-off on daily sign-in sheet by end of work shiftPerform janitorial duties, as needed, in the event of staff shortages In the absence of the manager, performs supervisory responsibilities including but not limited to supervision of staff and being the point of contact for the assigned government customerComplete emergency work order requests when janitors are not available Assist with snow removal services, per contract requirementsRespond to emergency contract services such as after hour(s) or weekend(s) floods or snow removal efforts, as neededPerform other duties as assigned

IMMEDIATE SUPERVISOR: Contract Manager I/II

DIRECT REPORTS: None

CONTACTS: Elwyn staff, government customers / tenants, sub-contractors, public

Education/Experience/Skills Requirements

Three (3) years' experience working within the custodial fieldMust be familiar with all custodial related duties including floor care, general office cleaning, restroom cleaning, etc. Prior experience working with people with disabilities preferredPrior supervisory experience preferredDemonstrated ability to work effectively as part of a teamAbility to work in a fast-paced environment and manage and prioritize multiple tasks, often completing, priorities as needed Demonstrated strong attention to detail Demonstrated good time management and organizational skillsDemonstrated good judgment with the ability to independently solve problems and make decisions with little need for direct supervisionDemonstrated ability to anticipate future needed changes or identify problem areas and take effective actionsMust possess good customer interaction, collaboration, presentation, and written and verbal communication skillsDemonstrated basic experience with Microsoft Office applications, including Word, Excel, and OutlookMust be available to respond to emergency contract services such as after hour(s) or weekend(s) floods or snow removal efforts Obtain and maintain Homeland Security Presidential Directive (HSPD-12) clearance

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not intended to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

ELW-17779