Account Manager

Epitec

Job Title: Account Manager, Digital Ads

Job Type: W2 Contract

Location: New York, NY (Hybrid)

Job Summary

Epitec is looking for confident individuals to take on this strategic position dedicated to supporting our sales team and driving direct impact towards quarterly revenue goals. You will partner with our sellers on key accounts and verticals to provide seamless end-to-end full support.

Candidates should have prior experience focused on delivering excellent customer service, driving campaign performance, and achieving a successful renewal rate. They must be able to demonstrate a strong knowledge of the advertising industry across digital and programmatic platforms.Schedule: Monday - Friday, 8am - 5pm EST; three days in-office.Pay Rate: $40 - 45/hourly with optional benefits packages.

Job Responsibilities

Align directly with Sales representatives to provide seamless account support, including but not limited to RFP responses, media planning, post-sale kick-off and management of campaign insights & reports.Serve as lead contact for all day-to-day client communication, ensuring exceptional service and troubleshooting appropriately in a timely manner.Lead campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations and final campaign review.Communicate to internal teams across product and operations of upcoming campaigns, requirements, and guidance on discussed KPIs.Maintain strong knowledge of company platform and offerings to serve as the “go-to” resource and drive upsell opportunities.Produce best practices and learnings based on campaign performance and provide clients with recommendations to drive renewal business.Collaborate with Marketing team for custom ideation and marketing solutions, providing specific overview of client’s objectives and goals.Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed.Understand the larger financial picture and drive positive impact towards annual sales growth.

Required Education and Experience

5+ years working in an organization that supports the advertising sales function specifically within the Account Management role.Experience working directly with clients and can demonstrate ability to present during meetings.Must have client-facing digital advertisement experience.Previous experience with CRM tools including Salesforce.Bachelor’s degree in management, business, marketing, advertising, communications, etc.

Required Skills and Qualifications

Attention to detail, ability to multitask and strong organizational skills required.Deep understanding of the digital advertising space, with knowledge of programmatic landscape.Must be task driven and have the ability to produce and hit key deliverable deadlines in a fast-paced environment.

Benefits

Medical, Dental, PTO, Holiday tailored to meet your needs. 401K/Match, $15,000 Life Insurance, Award-Winning Employee Care Program. Established and highly regarded reputation with Green Card and H1 processing.

Why should you choose Epitec?We started Epitec with a single focus, “Placing People First.” Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.

How is Epitec different?Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.

What is the result?Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 100 companies. We've also won many awards, including one of Crain’s Detroit Business “Cool Places to Work,” and 101 Best & Brightest – local, national, and elite winner. And that’s just the beginning, as we work to innovate the way the world thinks about employment.