Insurance Agent
📋 Role Overview & Responsibilities
Erickson Insurance Agency is looking for an on-site, in office Customer Service Representative to join our growing team. As a CSR, you will be focused on every aspect of the customer experience and will be providing daily support and service to our customers and agents.
Customer Service Representative/Office Manager Job Responsibilities:
- Learn to identify customer needs or desires in order to recommend the appropriate product or service.• Learn the software systems used by the company to be able to communicate effectively with incoming inquiries.• Keep a record of incoming inquiries to be able to reference at a later date.• Be able to process orders, forms, applications, or requests.• Maintains office services by organizing office operations and procedures.• Learn about the products inside and out to be able to answer any questions from customers.
Qualifications
At least 1 year of experience in a Customer Service role, preferably in the insurance industry.You have excellent communication skills.You are persistent in following up on issues & projects that need to get done.Technical aptitude and willingness to learn is crucial.Proficient with office software.
Frequently Asked Questions
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This position is located in Groton, SD with potential relocation and sponsorship assistance depending on candidate qualifications.
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