Operations Coordinator

Job Summary

Responsibilities

The Program Operations Coordinator will support administrative and business operations within a large corporate account. As a member of the larger operations team and reporting to the Program Operations Manager this person will work closely with several other program operations leaders to ensure systems and processes run smoothly and efficiently:

Support Program Managers in the operation and organization of key program servicesWork with Program Managers to review and analyze current processes and identify areas for improvement Contribute to the analysis of program metrics, data and financial tracking Collaborate on creation of new offerings and servicesAssist in hiring and onboarding of new team membersFacilitate processing of member requests Scheduling of services Instructor management Payroll and administrative supportDuties may change; team members may be required to perform other duties as assigned.

The Ideal Candidate would have

Bachelor’s degree Minimum 1 year operations or program coordination experience Minimum 1 year proven ability to provide high quality customer serviceStrong organizational, documentation, and communication skills Ability to work independently, or as a team, and proactively with minimum supervision Confidence to critically assess, manage, and streamline systems and operations Proficiency in Microsoft Office or the equivalent Experience using MindBody Online business management software Experience and/or subject matter expertise in group exercise or sports programming Proven ability to build relationships Ambition, diligence, and passion for improving the lives of others

Who We Are

An industry leader in holistic human performance, Exos has spent almost 30 years preparing a variety of audiences to achieve and exceed their goals. Working with elite athletes on the world’s stage, the military, employees of Fortune 100 companies, and members of the community, our coaches, methodology, programming, and technology can be found at over 400 locations around the globe.

Simply put, we are a coaching company that “gets you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

While our reach has expanded, our own goal has remained the same: using evidence-based methodology and strategic programming to help people all over the world unlock their full potential and achieve their goals.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here

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