Retail Market Manager

Job Description

The Market Manager plays a critical role in fostering and maintaining a collaborative work environment that drives business results and maintains a highly engaged team. They have a persevering passion for the fans, brand standards, and the career development of all teammates. The Market Manager will drive results by empowering first-class, highly engaged leaders who are aligned with Fanatics ideals and inspire their teams to meet and exceed expectations.

The Market Manager will report to the Regional Director and work a rotating, full-time schedule.

General Duties & Responsibilities

Related Responsibilities

Drive P&L results for their Market Analyze results, identify opportunities, and make decisions in collaboration with business partners to drive sales and initiate successful initiatives for their MarketConceptualize, develop, and implement innovative sales and operations strategies for the Market and organizationConduct business walkthroughs and review store environment, sales, and productivity reports with the General Manager within their MarketWork with internal and external partners to ensure fan product needs are met in a timely fashionManage and resolve conflict; partner with appropriate business partners to ensure fair and constructive solutionsEnsure store standards for merchandising, replenishment, inventory integrity, and operations are met consistently throughout their marketBuild and manage workforce within budget guidelines and staffing needs for the MarketRecruit, select, retain, and develop a diverse team of General ManagersAccess staff accurately to develop strong succession plansProvide feedback, coaching, and direction on performance to your retail teams to create an amazing experience for our employees and fans Act as an ambassador of the organization’s values, demonstrate integrity and trust with all relationshipsWeekly Market visits

Required Skills, Competencies, Knowledge, Experience

Bachelor’s degree or equivalent Minimum 5 – 7 years of retail management experience; proven prior experience in a retail environment, including time as a multi-store manager; or previous experience as field supervisor or retail area managerMust possess superior communication and problem-solving skills, collaborative with strong influencing and interpersonal skillsHighest level of integrity and ethics, both professional and personalAdept at managing time to maximize effectivenessMust have experience managing a diverse staff of both full-time, part-time, and seasonal employees in multiple locationsTravel outside of the local market

Job Knowledge, Skills, And Abilities

Experience in implementing multi-unit, sales, operational, and personnel strategies Experience in a multi-unit setting Strong experience with retail finance, including P&L managementStrong written and verbal communication skillsProven ability to build and foster a diverse, inclusive workplaceDemonstrated ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior Proven ability to manage employee development in a manner that is deliberate and strategic to move employees through the organizationAbility to hold self and team accountableProven ability to inspire and lead organizational changeEffective communicator who connects to all audiences

About Us

Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. 

As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

Organization

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).