Escrow Specialist II

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers aren’t loan numbers — they’re homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for an Escrow Specialist II to join our team.

The Escrow Specialist II is directly responsible for all data integrity as it relates to the conversion of escrow-related data from prior servicers.

What you will do for Fay

Perform Quality Assurance on Mortgage Insurance and validate MSP setupConfirm prior servicer has transferred flood certificates to Fay ServicingTransfer any missing flood certificates not transferred from the prior servicer to Fay ServicingValidate Tax Line Set upValidate Hazard payee conversion and force place insurance datesValidate escrow buckets for taxes, insurancePerform data validation on property mismatches, payment inconsistenciesEnsure Escrow Analysis is performed within 60 days of a transfer, and annually to ensure complianceDesigns reporting to ensure Data Integrity from prior servicer to Fay for payment, escrow coding, missing tax, hazard, mortgage, or flood information/linesAbility to establish liaison relationships with prior servicer contacts for clarification of data and securing documentation to support conclusions. Establish Tax Service within 2 business days of conversionEnsure all restricted escrow information is provided to the Loss Draft Analyst within 7 business days of conversionWorks closely with Business Intelligence to ensure the timely and accurate conversion of Escrow Related DataProvide recommendations to the New Loan Boarding Team and Business Intelligence to improve conversion routines. Resolves New Loan boarding issues/complaints

What you will bring to Fay

High school diploma/GED requiredAbility to work proficiently in Excel, and OutlookFamiliarity with document reviewData processing 1 -3 yearsProven ability to manage multiple projects and competing priorities; anFamiliarity with Lending Portal 5.1 (MSP), Meridian, and eMSP

Diversity, Equity, and Inclusion are deeply embedded into our way of working at Fay. We believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included and is presented with equal opportunities to be successful here at Fay. We are proud to be an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.