Senior Director, Finance & Operations

The RoleLocation: New York, NY Reports to: Co-Executive Director Team: Finance team (2 staff). IT staff (1 staff)Outsourced HR and security staff

Position Summary:In this newly established position, Felicity House is seeking a Senior Director of Finance and Operations to join the organization’s leadership team.Felicity House recently moved to a new locationin the Flatiron District which increased its space by 300% to 24,000 square feet, this will enable Felicity House to expand its programs and operations to support the local community in New York City.With an annual operating budget of over $8M, the Senior Director of Finance and Operations will oversee the fiscal and administrative integrity of the organization.

They will oversee the organization’s information systems technology, human resources, facilities maintenance and security, ensuring the highest quality standards. They will supervise the current finance team (2 staff), IT staff (1 staff) and outsourced HR and security staff. They will also recruit new talent as needed to address the organization’s growing needs.

The Senior Director will ensure operations are aligned with program offerings(e.g., use of space, IT support) and actively manage resource allocation. They will also take a lead role in planning for Felicity House’s future growth.This positionwill report to one of Felicity House’sCo-Executive Directors. They will additionally routinely report to the Treasurer and Secretary of the Board of Directors, present financials to the Board, and will serve as the staff lead to the Finance Committee.

Key Responsibilities:FinanceProvide supervision and leadership to Felicity House’s finance team including the Director of Finance and Administration and Special Assistant, Finance.Build Felicity House’s annual budget, in collaboration with President and Co-Executive Directors. Manage the budget and monthly variance reporting processes. Optimize use of NetSuite to drive efficiencies in reporting.Prepare and present financial reporting to the Board of Directors. Acts as key liaison with the Board Treasurer and Finance Committee to refine and present final budget.Develop financial models to inform strategic planning (e.g., five-year plan) and decision- making.Lead the annualaudit process, workingwith external auditorsand the Finance Committee.Report on investments (e.g., endowment) which are managedexternally. Manage investment firm and bank relationships.Ensure reporting requirements for private foundations are compliant with US GAAP.

Operations PlanningBuild and implementplans and processesto efficiently manage office operations in coordination with program schedules and events.Provide strategic leadership to changes in operating models (e.g., growth plans, additional services, resource allocation, space usage, etc.)Develop and monitoroperating plans with appropriate budgetconsiderations.Oversee management of all contracts, leases and serviceagreements.Oversee risk management across all financeand operational areas.

Human ResourcesDevelop, implement and/or update human resource programs, policies and procedures including compensation, benefits, performance management, recruiting and staff development.Oversee payroll and benefits in coordination with outsourced HR consultants and in line with Felicity House policies.Ensure compliance with applicable human resource federal and state requirements, and maintenance of necessary insurance policies.Support the advancement of Felicity House’sDiversity, Equity and Inclusion initiatives.

Information TechnologySupervise the IT Manager and ensure all IT tasks and support for Felicity House’s program are well met. Oversee all IT administration (inclusive of NetSuite and Salesforce.)Oversee all IT related projects in coordination with organization plans and in line with IT budget.Ensure utmost data security acrossall systems and platforms in the IT network. Implement contingency plans (e.g., disaster recovery plan) to mitigate risks.

Facilities and SecurityOversee all aspectsof property maintenance (code, safety, environment, etc.)Manage any changesto space allocation needs and/or renovations.Routinely meet with the building’s Head of Facilities and Security personnel to ensure all building operations and spaces are well kept and security protocols are up to date

The Leader

Strong candidates for this role will possess a majority of the followingprofessional and personal attributes and competencies:

Commitment to the ideals, philosophies, and goals of Felicity House.10+ years of management experience in finance, ideallywith 5+ years of increasing responsibility in operational disciplines.Professional experience in the nonprofit sector is ideal; a financial leadership career in the private sector is also welcomed.Knowledge of nonprofit accounting principles, regulations, and compliance preferred.Excellent knowledge and understanding of fund accounting and internal controlrequirements.Excellent track record of hands-onleadership and management, building and developing a diverse team.Proven ability to develop, analyze,interpret and communicate financial statements, budgets and forecasts to diverseaudiences including the Board of Directors. Effectively analyzes data to inform decision-making.Prior experience in overseeing and managing externalHR and legal resources.Solid understanding of information technology solutions systems, operating systems, and networking.Strong strategic acumen,with proven abilitydeveloping operating plans and modelinglong- term strategic plans.Uses sound judgmentand discretion in addressing confidential matters.Excellent project management skills as demonstrated by successful implementation of plans.Excellent written and oral communication skills. Strong presentation skills with experience in presenting to the Board of Directors and Finance Committee.Experience with NetSuiteand Salesforce a plus.MBA and/or CPA strongly preferred.Eligibility to work in US.