Consumer Banker Co Op (Madeira)

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written!

If you are interested and qualified for this role, we invite you to apply.

The First Financial Bank Consumer Bank Co-op program provides college students the opportunity to gain professional experience in a client- facing environment and gain experience using Salesforce and other tools used by many major companies. Offering flexible full-time summer work schedule, flexible part-time work schedule during the school year, and an opportunity for full-time banking career path at graduation. Students must have reliable transportation to travel between financial centers up to a 30-mile radius from their assigned location. Generally, eight hours will be worked for full-time Co-ops between a window of 8 AM and 6 PM. First Financial invests in the development of our associates. Hands on mentoring from managers and exposure to others in the organization will help prepare students for future careers at the Bank.

Essential Functions/Responsibilities

Consumer Banker Co-op will work with an assigned leader to coordinate training and schedulingComplete required online compliance coursesConduct teller transactionsSupport client engagement through client conversations and follow upUtilization of key tools and systems including SalesForcePerform daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution relatedEnsure client follow up calls are conducted in the proper time frameMaintain all operational and risk management standardsOther duties as assigned to assist clients transact business within the branch, drive-thru, by phone and emailModel the way for peers and coworkers aligned with First Financials Mission and ValuesAdhere to all compliance and regulatory proceduresDeliver excellent client experienceParticipate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support service activitiesConsistently meet or exceed service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needsProvide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

Currently enrolled in a two or four year undergraduate degree programStrong verbal and written communication skillsStrong customer service skillsStrong analytical skillsAbility to work in a team environmentAbility to multi-task and be flexible in a fast-paced environmentAbility to demonstrate initiative

Preferred Knowledge And Skills

Level of Complexity and Scope

Degree of Independence and Decision-Making

Required Supervisory Responsibilities

Physical Requirements

Occasionally lifts and carries up to 20 lbs.Frequently lifts and carries up to 10 lbs.Frequently sits, stands, and drives.

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

Development and Training

It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E-Verify Employer.