Teller
📋 Role Overview & Responsibilities
Location: Memphis, TN
Are you a people-person? Do you enjoy interacting with some of the best clients in the area? As part of the teller team, you'll be the front line of our many retail branches. You’ll provide excellent customer service, accurately process financial transactions, and get to promote First Horizon Bank’s products and services. Represent the distinguished First Horizon Bank brand with other stellar associates, and apply for this position today!
A day in the life of a Teller
Efficiently process financial transactionsThrough customer interaction identify cross-selling opportunitiesCollaborate with branch team to make First Horizon Bank the preferred choice of the customer
Summary
Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the customer, may have responsibility for cross-selling firm products or referring customers to other areas of the firm. Monitors and maintains control of cash.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. Process deposits, withdrawals, transfers and loan payment transactions for customers. Process miscellaneous transactions (bonds, municipal coupons, traveler’s checks, money orders, etc.)Identify cross selling opportunities and refer customers/prospects to the appropriate platform employee or LOB rep eg Mortgage, IFS, etcPromote bank products and services to further enhance customer relationships. Assist in daily balancing and processing of ATM, including the processing of all entries. Assist in the verification of deposits in the night and lobby depository. Assist with the dual control vault responsibilities. Participate in meetings that include information on sales, products, customer service and operational processes. Performs all other duties as assigned.
SUPERVISORY RESPONSIBILITIES
No supervisory responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required. One to three years of customer service, cash handling or teller experience required or equivalent combination of education and experience.
COMPUTER AND OFFICE EQUIPMENT SKILLS
Microsoft Office Suite- ie Outlook, Word, Excel, MS Access is a plus. In addition, 10-key calculator; coin counter
About Us
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights
Medical with wellness incentives, dental, and vision HSA with company match Maternity and parental leave Tuition reimbursement Mentor program 401(k) with 6% match More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Corporate Diversity Commitment
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Memphis, TN with potential relocation and sponsorship assistance depending on candidate qualifications.
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