Application Administration Team Lead
📋 Role Overview & Responsibilities
Location: Sioux Falls, South DakotaShift: Monday – Friday 8:00 a.m. – 5:00 p.m.Job Status: Full-TimeCompany: PREMIER Bankcard
About The RoleAre you looking for the opportunity to utilize your ability in application administration? PREMIER Bankcard is looking for a friendly, outgoing individual to be responsible for managing and contributing to a team that ensures business applications are available and performing optimally for the organization.
This position is an on-site opportunity at our PREMIER Bankcard location in Sioux Falls, South Dakota.
Job Duties and ResponsibilitiesManage and contribute to the application team’s work responsibilitiesPerforms daily monitoring of job movement through production applicationsPerforms daily monitoring of application alerts and remediate issuesIdentify monitoring opportunities and coordinate the implementationAdminister and support the various Premier application platforms, including SharePoint, MuleSoft, DevOps, Enterprise Scheduler, Data Governance Platform and custom-built applications Identify when reported issues are global in nature and escalateAssist in application upgrades, vulnerability management, patching, and server migrationsCreates and escalate issues through the Premier ticketing systemArticulate to peers and leadership teams what impact existing production issues have to the businessWill be included in an on-call rotation and occasional after-hours supportPerforms other projects or miscellaneous duties as requested or assignedDocument and analyze problems, and publish maintenance scheduleIdentify gaps in existing support procedures and work instructions, then collaborate with others to fix themMaintain system documentationCoordinate with vendor support on all issuesFully responsible for problem management activities such as issue resolution and root cause analysisProvide application performance tuningCollaborate with hardware, OS, DBA technical teams to ensure proper integration of the environmentPlan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environmentsConduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairlySkills and QualificationsFinancial systems managementMonitoring Tools via NOC (AppDynamics, PRTG, vRops)ITSM Application (Cherwell)Windows, Linux, SaaS & PaaS application administrationUnderstanding of cloud computing platforms, such as AWS and AzureUnderstanding of network topology for troubleshooting applicationsDemonstrated technical backgroundAbility to work under pressure with a high sense of urgencyAbility to meet deadlines, to ensure jobs ship out on timePro-active approachTypically requires 5+ years of related experience, prefer a minimum of 3 years of experience in supporting application systems.
Competitive Benefits PackageFull medical benefits when working 20+ hours per weekTraditional and High Deductible health plan options availableFREE dental and vision coverageGenerous Paid Time Off plans401(k) – dollar-for-dollar match up to 5% of total compensationSpecial discounts and offers for events at the Denny Sanford PREMIER CenterPREMIER Wellness ProgramPaid Community Volunteer Hours – PREMIER averages 30,000 hours per yearFun Employee Parties
Our CultureEmphasis on personal success, respect, health, wellness, fun and giving backEmployees are rewarded, valued, and celebrated for hard workVarious Career advancement opportunities and growthAppreciation is shown through concerts, outdoor bashes, cash, car giveaways and more
Frequently Asked Questions
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This position is located in Sioux Falls, SD with potential relocation and sponsorship assistance depending on candidate qualifications.
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