Business Operations Director

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor of Business Administration

Travel Percentage

1 - 5%

Job Description

Founded in 2019, Bond's mission is to accelerate the pace of financial innovation and access to capital. Bond is now part of Fortune 500 financial technology company FIS (NYSE~FIS).

It's challenging for most businesses to build and offer engaging financial services products to their customers. Whether that's launching a new credit or debit card, a savings account, a lending business, or anything else — there are technical and operational barriers in the way.

Bond is a modern embedded finance platform that enables businesses to build, launch, iterate and scale financial services offerings easily and compliantly. We make integrations to the myriad, often-antiquated financial vendors and financial institutions more streamlined and intuitive. And, we make regulatory compliance not only achievable, but accessible through our platform and services. We enable innovative brands and businesses to better engage their customers with embedded financial solutions tailored to their customers' needs.

At Bond, we value leadership and believe everyone is a leader. We look for people who operate like owners, who love to learn, have grit, and operate with integrity and empathy. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out — and set you apart. We welcome diverse perspectives and people who are not afraid to challenge assumptions.

About The Role

As Business Operations Director, you will have a key role in developing and executing critical business objectives and ensuring operational excellence for the embedded finance team. This role is data-focused and results-driven. You will work cross-functionally to identify, collect, and analyze information needed to make critical business decisions, track progress on performance indicators, and define and implement process improvements. You will also prepare and deliver presentations for C-level leaders, so the ability to distill complex issues into clear narratives and actionable strategies is of the utmost importance. You need to be a self-starter with excellent written and oral communication skills. You should also be comfortable multitasking in a fast-paced environment.

What You Will Be Doing

Collaborate with sales, marketing, strategy, product, business development, and other teams to ensure important topics are presented to leadership for awareness, discussion and/or decision makingDevelop and drive adoption of performance measurements and track progress against business objectivesLead or support major initiatives, including planning, execution, and project managementIdentify, implement, and test solutions that solve critical problems and/or improve business performancePrepare C-suite ready presentations for various leadership groups and governance committeesLead discussions on topics relevant to the team and participate in wider initiatives as neededPrepare various executive management reports to support business operations and decision makingDevelop and bring valuable insights and analysis to the leadership team, enabling data-driven decision makingBolster cross-functional communication and data sharing to improve products, customer experience, and operational cadence

What You Will Need

5+ years experience in business operations, management, or consulting in financial services or a related industryTrack record of successfully driving reporting and projects, both individually and in collaboration with cross-organizational teamsBS/BA degree or equivalent experienceAbility to articulate complex concepts into salient facts creating C-suite quality visualizations and presentationsProficient in Word, Excel, PowerPoint, and equivalent Google applications with excellent presentation and data visualization skillsStrong analytical, communication, leadership, and quantitative skills

Added Bonus If You Have

A masters degree in business administration or a related fieldExperience managing a teamDeep understanding of embedded finance, payments, or a related industryManagement consulting experience

What We Offer You

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you~

A voice in the future of fintechAlways-on learning and developmentCollaborative work environmentOpportunities to give backCompetitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $164,490.00 - $276,340.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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