GTM Strategy & Planning, Fraud and Risk
📋 Role Overview & Responsibilities
Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Travel Percentage
5 - 10%
Job Description
We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know~ Are you FIS?
About The Team
This role sits within our Platform and Enterprise Products organization for FIS, responsible for further building out our enterprise product strategy. By creating an open, next-generation fintech platform, FIS expands its solution offerings that can be embedded in any application that supports our clients’ financial services processes – from payments to banking to wealth to capital markets.
About The Role
The objective of the Fraud & Risk GTM Strategy & Planning Manager is to effectively position Platform fraud and risk to drive market adoption, enable all FIS sales channels and ensure the products are well-positioned to achieve commercial success in market.
You will be responsible for overall market readiness of a set of fraud and risk products and also for planning, developing and implementing commercial strategies based on our business unit targets and objectives. You will be a strategic and key partner for Product, Sales, and Customer Success teams.
What You Will Be Doing
Product Positioning
Effectively segment customer needs (both for the consumer and the partner) in order to inform future market and product positioningProvide market and voice of customer feedback to inform product roadmapIdentify use cases and product bundles to effectively drive entry into key target verticalsDetermine value proposition and optimization for each distribution channelIdentify new growth opportunities through data and research
Operational Readiness
Work with internal teams and third-party partners to validate readiness of all aspects of the client experience including but not limited to~ onboarding, servicing, billing, reporting and ramp/revenue attainment for new products and servicesContinuous review and analysis of processes to drive improvement of customer experience and time to revenueIdentify and measure key performance indicators
Sales Readiness
Work with legal to finalize any legal addendums for new product/serviceValidate pricing alignment and readiness for sales consumptionIdentify all teams that will sell the new productAssess and update any necessary changes to sales process including deal valuation, deal approvals, incentive compensation structure, etcDrive creation of sales materialsWork with internal teams to create and deliver sales trainingCreate training materials for internal teams and external distribution partners
Market Readiness
Work with marketing to create all marketing materialsWork with internal teams to define and approve any Press ReleasesIdentify and enable marketing campaigns
What You Need
Bachelor’s Degree and 6+ years of deep experience and understanding of go to market strategies and product commercial enablement in thought-leadership rolesExperience and strong understanding of fraud, risk and compliance within financial servicesProven success in execution and process improvement within a matrixed environmentAbility to work cross-functionally across several internal teams as well as external customers and partnersExperience in thinking strategically about business growth and how to organize/manage across multiple entitiesStrong executive presence, communication and leading through influence skillsComfortability in managing complex situations and ambiguity
Added Bonus
Experience in sales, marketing, product strategy and/or product development is a plus
What We Offer
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you~
A voice in the future of fintechAlways-on learning and developmentCollaborative work environmentOpportunities to give backCompetitive salary and benefits
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $115,310.00 - $193,710.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Frequently Asked Questions
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This position is located in Jacksonville, FL with potential relocation and sponsorship assistance depending on candidate qualifications.
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