Quality Assurance Supervisor

NIGHT SHIFT POSITION

Who We AreAt Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet.We started off with a mission to change the way pet parents feed dogs and cats, but we also wanted to be a company that had a thoughtful approach to how we operate. We wanted to do things differently, make great products but be gentle to the planet, good to the people who touch our business, and leave a positive impact with everything we do. We work hard every day to ensure that the original vision is met, starting with making the highest quality foods in our kitchens to running our business with integrity, transparency, and social and environmental responsibility. IT’S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH!What You Will DoThe Quality Assurance Supervisor is responsible for ensuring timely and effective implementation of all the company’s policies, procedures and activities involved in assuring the quality of manufactured products.They supervise the day-to-day activities of a team of Quality Assurance Technicians to ensure QA operations and compliance with standards for food and packaging quality and safety and enhance product development.How You Will Make an ImpactProvide supervision of assigned employees through scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action and performance managementEnsure proper procedures are in place and being followed for employee safety, food safety, and product qualityWork with plant management and other supervisory staff to maximize product quality and productivitySupport the development, implementation, review and maintenance of the Freshpet SQF Food Safety and Quality SystemPerform paperwork review of daily production and pre-operational activities for product releasesCommunicate to relevant personnel information essential to ensure effective implementation and maintenance of the SQF SystemAssist with validating changes to Food Safety fundamentals and Food Safety plans that have an impact on Freshpet’ s ability to deliver safe food for petsSupport the development and maintenance of the Hazard analysis Critical Control Point (HACCP) and Preventive Control plans for all products manufactured at Freshpet plantsCoordinate and deliver SQF, HACCP, Quality System and Food Safety training to QA teamSupport Non-Conforming (Hold) product programs, including procedure development and maintenance, conducting product reviews, assigning non-conforming product dispositions, coordinate problem solving as well as CAPA (corrective action preventive action) with manufacturing, and issuing reportsManag the Hold log and effective maintenance of Hold areasMaintain quality and food safety recordsAnalize and resolving work, quality and food safety problems in manufacturing, or assisting team members in problem solvingPerform customer complaint analysis, distributing information and conducting monthly management presentations. Coordinate foreign material evaluations and corrective action programsQA Manager, Supervisor or Director of Quality will serve as back up to this positionWhat You Will Bring 3+ years minimum experience working in Food Safety/Quality Systems, preferably in food or pet foodBS/BA in Food Science or related field preferred (Chemistry, Microbiology, Engineering, etc.), or 10+ years food/manufacturing experienceLeadership experience preferredMust be SQF Practitioner or receive certification within three months in positionMust be HACCP/PCQI certified or receive certification within three months in positionSound knowledge of food safety and quality system requirements for the food industryFamiliar with food microbiology and chemistryAbility to adapt to changing organizational and operational needs; ability to lead others through changeProficient in Microsoft Office Suite and computer-based applicationsKnowledge of statistics to perform routine test data and process control analysisBasic knowledge of food processing including heat penetrationProject Management skills (must be capable of handling multiple projects)Basic knowledge of food analytical and microbiology testingGood interpersonal and communication skillsSound ethicsTeam management skillsAble to work in production areas under hot, humid and/or refrigerated conditionsAble to work varied days/shifts to support business needsLift and perform physical labor during plant tests or product start-upsWork extended hours to complete tasks/special projectsOccasional travelWhat We OfferAt Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more!Our Commitment to a Diverse Workforce:At Freshpet, we embrace and encourage our employees’ differences in age, sex, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. Freshpet aims to foster, cultivate and preserve a culture of diversity, equity and inclusion. Our employees are our most valuable assets. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well. Freshpet is an Equal Opportunity Employer. DisclaimersWe are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.