Business Development Representative

Company Description

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

Job Description

As a Business Development Representative with Freshworks, you will play a crucial role in our company's growth by driving revenue through strategic outreach and relationship building. You will be responsible for identifying and engaging with potential clients, qualifying leads, and assisting in the conversion of prospects into customers.

What you'll do

Identify and target potential clients through various research methodsConduct cold and warm outreach to prospects via phone, email, and social mediaConduct high-level conversations with C-level executives and prospect accountsQualify leads and set up meetings for your Account Executive Develop a deep understanding of our products and services to effectively communicate their value to prospectsKeep accurate records of all interactions and activities in our CRM systemMeet or exceed monthly goals

Please note this role is strictly in-person (5 days/week) from our Denver office (1401 Lawrence St.)

Qualifications

What you'll bring:

1-2 years experience in business development, sales, or related roleExperience researching, prospecting, and cold-calling accountsAbility to work in a fast-paced environment Excellent communication and interpersonal skillsStrong problem-solving and negotiation abilitiesSelf-motivated and target-drive with a passion for achieving resultsKnowledge of CRM software is a plus

What we offer

Comprehensive benefits including medical, dental, vision, disability, and life insuranceEmployee stock purchase program (ESPP)Flexible PTOContinuous training and chances for professional growthA supportive and collaborative team atmosphereHealth and well-being perks (free onsite gym)Prospects for career advancement as our company grows

Additional Information

Colorado Pay Range: The pay range for this position is $68,000 - $81,000. This range is inclusive of the base salary + commission

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.