Voice Network Architect Engineer

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About Us

Frontier is a leading communications provider offering gigabit speeds to empower and connect millions of consumers and businesses in 25 states. It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future-proofing for tomorrow. Rallied around its purpose of Building Gigabit America™, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow. Visit www.frontier.com.

About The Role

The successful applicant will demonstrate an extensive background in managing and deploying large-scale service provider voice, mobile, and VoIP networks. This position translates business and product requirements into functional requirements and integrates solutions into a cohesive technical architecture. This position oversees the development and definition of detailed system specifications and service requirements in support of new product rollouts including vendor selection, engineering analysis, product testing, functional system integration testing, and end-to-end network architecture for all voice equipment. The person in this position plays a key role within the organization by coordinating engineering and operations teams to integrate new products and services into the network. The evaluation process for new products and services includes performing vendor and lab evaluations and network pilots, documenting recommendations, and reporting on the results to Frontier’s Senior Leadership Team. The position also plays an important role in evaluating new business opportunities by identifying the technologies, capital costs, multi-year operational costs, and timeframes needed to create new revenue opportunities. The position reports directly to the Manger of Voice Architecture.

Specific duties/responsibilities/functions: Direct expert knowledge of leading soft switches, SBCs, and network vendors such as Metaswitch, Sonus, Broadsoft, Gendband, and Acme Packet. Technology planning and evaluation as it pertains to system design requirements including new equipment selection, integration, requirement specifications, requirement gathering, design selection, alternative recommendations, costing, and scheduling. Ability to work in a lab environment to define test plans and execute tests to meet customer requirements. Close coordination with Strategy and Product Development is needed to define new products and service requirements. Provide input to the development and documentation of guidelines and specifications for the proper configuration and usage of application equipment and its components within the network. Provide financial analysis on proposed products and justify the cost-benefit of the new technology’s impact on Frontier’s network.

Responsibilities

Technology planning and evaluation as it pertains to system design requirements including new equipment selection, integration, requirement specifications, requirement gathering, design selection, alternative recommendations, costing, and scheduling. Work in a lab environment to define test plans and execute tests to meet customer requirements. Close coordination with Strategy and Product Development is needed to define new products and service requirements. Provide input to the development and documentation of guidelines and specifications for the proper configuration and usage of application equipment and its components within the network. Provide financial analysis on proposed products and justify the cost-benefit of the new technology’s impact on Frontier’s network.

Required Qualifications

Strong technical, analytical, and organizational skills associated with planning, design, and implementation of VoIP services and network optimization on transport and IP-based networksOutstanding communication and interpersonal skills requiredDesigning and engineering voice switches and gatewaysVery strong experience working with Ethernet voice/VoIPExperience with Metaswitch CFS and Gateways, Broadsoft BroadworksExperience with GTD5, 5ESS, DMS-10/100 and other PSTN switchesFamiliarity with SS7 signaling & STPsKnowledge of 911 systems (new NG911 Systems as well) and PSAPsA strong background in Internet technologies, Residential Gateways, and ATAsStrong understanding of layer 2 networks, VLAN tagging, and QoS conceptsMust have strong knowledge of all access technologies including T-1, ADSL, ADSL2+, VDSL, bonding, vectoring, G.SHDSL, BPON, GPON, Active EthernetHave a strong understanding of Voice switches (Metaswitch, Nortel, Genband, Siemens, Lucent, Tekelec, etc.)Familiarity with the concept and challenges of switch collapse (TDM to VoIP services)Knowledge of the marketplace concerning customer expectations of voice productsDemonstrated understanding of the role and impact of cross-functional departments and their relative impact on company initiativesKnowledge of IP technology, including IPV4, IPV6 and related topicsTechnical familiarity with voice and packet data networksAble to communicate plans, alternatives, and recommendations in both written and verbal form

Desirable Skills And Experience

Knowledge of Unified Communication As A Service (UCaaS)Knowledge of Cloud Contact Center As A Service (CCaaS)Knowledge of Routing and Switching (CCNA, CCNP, JNICE)Knowledge of SBCs, Softswitch Technologies

Salary Range: $110,000 - $172,000

RSRFTR

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.