Operations Clerk III
📋 Role Overview & Responsibilities
Job Description
It's about taking care of people, our people.
Do others describe you as dependable and hardworking? Do you have a knack for paying attention to all the small details? Do you like working in a behind the scenes environment and have a goal-oriented mindset? If so, being an Operations Clerk III with Frost could be for you.
At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.
Who You Are
As an Operations Clerk III with Frost, you will be responsible for investigating internal and external customer inquiries' regarding account totals and unposted items and adjusts accounts as required. In this role, you will serve as a mentor to less experienced clerks and provides leadership in the absence of a supervisor. Most importantly, this role is about providing top-quality service and keeping integrity, caring and excellence top of mind.
What You’ll Do
Review and investigate exceptions assigned in a timely mannerDetermine the source and resolution of problems through examination of various documents and recordsRecommend improvements in procedures to prevent or minimize future problemsBalances General Ledger accounts daily for department and audit purposesAlways take action with Integrity, Caring and Excellence to achieve all-win outcomes
What You’ll Need
Excellent written and verbal communication skillsStrong organizational skillsFlexible work scheduleProficient in Microsoft computer applicationsAbility to work in a team environment
Additional Preferred Skills
Item processing experience
Our Benefits
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term, and life insurance401(k) matchingGenerous holiday and paid time off scheduleTuition reimbursementExtensive health and wellness programs, including our Employee Assistance ProgramReferral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.
Frequently Asked Questions
How do I apply for the Operations Clerk III position at Frost? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Frost without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in San Antonio, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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