Quality Services Technician III

Job Description

At GAF, we cover more than just buildings. We cover each other. Under this roof, you will have the tools and resources you need to grow and develop in your career. You will experience our incredible culture and will be empowered to support your teammates, your customers, and especially your community. Under this roof, we define the future while leading the present through our deep well of experience and our responsibility to the future to drive improvements and innovation in our products. We are GAF. And under this roof, we protect what matters most.

Summary

The Quality Technician III is responsible for material evaluations and conducts various testing activities and analysis on sample material. Communicates results effectively and reports meaningful and unbiased conclusions based on evaluations. Conducts specific activities in accordance with established laboratory practices and procedures. Leads and contributes improvements to the lab evaluation processes, Job Safety Analysis and Test Methods. Leads laboratory maintenance and calibration of equipment. Leads and supports training for new hires. Assures all activities are performed safely.

Essential Duties

Perform chemical and physical property testing to ASTM and GAF internal standards.Manages the LIMS system and spreadsheets for data storage.Provide comprehensive test reports for special projects.Conduct testing per established protocols and provide accurate data.Assist in making data-driven decisions on lab dispositions.Improve lab efficiency through monitoring of claims / samples influx and prioritizing work to improve and/or meet lab turnaround time expectations.Strong practical knowledge of key product lines, lab evaluation processes, product specifications and application instructions.Assist in problem solving teams - root cause analysis investigations, and report findings in a clear meaningful format.Foster partnerships across different teams such as warranty, R&D, and manufacturing plants.Become familiar with various manufacturing processes of different products.Knowledge of engineering/science fundamentals.Maintain lab supplies inventory to run the lab efficiently while staying within budget.Participate as an auditor in the Quality Systems and Culture plant audits and assist in supplier audits as needed.Design and complete special lab projects as assigned.Perform preventive maintenance and calibration of equipment as required by the calibration index.Keep accurate records and documentation.Learn and develop new test methods, SOPs and JSAs.Assist manager in organizing daily lab workflow.Train new hires, develop, mentor, and provide guidance to junior technicians.Plans and executes assigned projects and prioritizes tasks through time management system and by coordinating internal and external resources.Assure all activities are performed safely per established safety guidelines.Maintain a work area in a safe, clean, and orderly fashion on a daily basis following 5S guidelines.Contribute to Job Safety Analysis and Test Method development utilizing POKA.Participate in plant safety committee meetings, and ensure lab safety issues are properly identified and addressed. Complete assigned safety training.Comply with all safety requirements, health hazards, and SDS maintenance.Other tasks as assigned.

Competencies and Skills

AdaptabilityTechnical/Professional Knowledge & SkillsStress ToleranceExcellent communication and interpersonal skillsStrong attention to detailAbility to multitask and handle multiple projects simultaneouslyAbility to work as a team playerIntermediate Google Sheets skills, written & verbal communicationIntermediate computer skills, experience with all Google applications & LIMSFamiliar with standard GAF safety tools and practices

Under This Roof, We Require

Associate’s degree in STEM discipline is required.The candidate should have experience with physical property and the accompanying equipment.Lab experience is required, preferably 2-5 years in roofing or related manufacturing environment.

Under This Roof, We Also Value

Bachelor’s degree in STEM discipline is preferred.Minimum 3-5 years’ experience in quality, testing, or manufacturing is preferred.

How We Protect What Matters Most

We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.Our Family-Building benefits support the many different journeys to fertility and parenthood.Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).