SQL Application Engineer Lead

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary:As a SQL Application Engineer Lead at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Stay current with new application enhancements and industry standards as you provide meaningful input to software system support. Work with others to build processes to support software systems and client environments. Here are the details of this position.

Your role in our mission:Participates in client/project meeting(s) for needs assessment and software system design review, taking client needs, security, scalability, and cost into account.Participates in business process work sessions, project meetings, and joint applications development sessions to Ensure that system design decisions as well as risks and benefits are communicated to appropriate stakeholders.Understands and supports data integration and data warehouse solutions (REST API & MS SQL Server).Analyzes potential support tools and prepares supporting documentation for recommendation(s) to management and customers based on results of assessment of current and future performance, stability, and systems management/life cycle issues.Provide escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.Analyzes and resolves program support deficiencies and conducts testing to enhance performance.Conducts moderately complex projects or phases of significant projects; coordinates the efforts of technical support staff in the performance of assigned projects.Applies advanced methods and research techniques and assists in the development, implementation, and documentation of processes and procedures to ensure compliance with standard business practices. Develops and implements training tools and documentation.Provides technical consultation on current and proposed systems to other organizations and clients.Provides work guidance to less experienced personnel.

What we're looking forA combination of 4+ years of education or experience working with SSIS, SSMS, third-party software integration through various interface engines (ETL, Interface Integration), and Microsoft IIS, web APIs. 3+ years’ experience or education in software development or technology support with web applications (C#, .NET, GIRA)Proven experience mentoring and training team members to improve teamwork and achieve better results, interfacing directly with clients to deliver excellent service, and spearheading various projects to enhance our services even further.

What you should expect in this role:This position is 100% remote, the person will need to be available between 8 am – 5 pm MT Monday – Friday.They will need to work with technical and non-technical staff, support clients in critical system-down scenarios, and ensure they are keeping others up-to-date on progress.Communication, teamwork, eagerness to learn, and willingness to take on new challenges are all key to being successful in this position.

NotesVideo cameras must be used during all interviews, as well as during the initial week of orientation.

The pay range for this position is $72,800.00 - $104,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.