Sales Specialist

Company DescriptionGatsby Glass is a prestigious glass solutions franchise located in Salt Lake City, UT, known for its sophistication and commitment to delivering prompt, impeccable services. We specialize in exquisite shower door installations, along with custom and standard glass solutions for home and office renovations. Our range includes bathroom enclosures, glass railings, room enclosures, countertops, custom mirrors, and various glass partitions, walls, and stair rails.

Role DescriptionThis full-time, on-site role in Sandy, UT, is for a Sales Specialist. As a Sales Specialist, you will play a vital role in our dynamic team, providing first-class customer service and contributing to the company's sales growth. Your responsibilities include understanding customer needs, presenting our range of glass solutions, and ensuring a smooth and satisfying customer experience. You will help build the client list, increase sales revenue, and uphold the company's standards of quality and professionalism. A successful sales representative will have creative lead-generating techniques and the drive to exceed sales goals. You will use your strong communication and selling skills to present innovative solutions to prospective customers.

Responsibilities:Provide reliable, high-quality customer support.Perform customer instruction on various glass components and functionality.Organize and utilize technical resources, information, material, and support to ensure efficient execution of assigned tasks.Monitor and ensure the progress and completion of assigned tasks.Complete and submit all required task-related activities, productivity, and other documentation in a timely manner.Must have a strong work ethic.Must be detail-oriented.Must complete other projects, as assigned.Meet work standards by following production, productivity, quality, and customer service standards.Monitor and review all work orders to ensure customer expectations are met.Maintain constant communication between all departments on current work orders.Ensure customer needs are met in a timely manner.Manage and maintain daily reporting.Answer new and existing customers' phone calls while following sales processes.Build relationships, network, cold call, canvas, and meet with prospective clients when needed.Required Qualifications:Minimum of High School Diploma or GED.At least one year of experience in customer service/commercial sales.Working knowledge of CRM programs.Valid driver’s license.Very detail-oriented, organized, and efficient in note-taking and record-keeping.Excellent written and verbal communication skills, including an understanding of basic grammar and writing.High energy, positive attitude, and forward-thinking.Strong team player capable of excelling in a fast-paced environment.Meet or exceed sales goals.Preferred Qualifications:Requires 100% proficiency in product offerings.Demonstrated willingness to be flexible and adapt to change.Ability to follow policies and procedures.Ability to resolve problems, handle conflict, and make effective decisions under pressure.Strong working knowledge of common computer software including, but not limited to, MS Outlook, Word, Excel, CRM.

Compensation:Total Compensation: $60,000 at targetUncapped CommissionsWe Offer:A dynamic, supportive, and professional work environmentOpportunities for training and career developmentA role with significant impact on company growth and customer satisfactionCompany CarHoliday & Paid Time OffSchedule:Monday to Friday, 8AM - 5PMOccasional Home Show Events